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Binary Semantics - Team Lead - Sales - North America Market

Binary Semantics - Team Lead - Sales - North America Market

Binary Semantics Ltd.Gurgaon, India
7 days ago
Job description

Immediate hiring for US Tech Sales Team Lead Gurgaon (WFO & US Shift).

Candidate must be immediate joiner or having max to max 10-15 days notice period only.

JD Team Leader - IT Sales - International US & Canada

About Binary Semantics Ltd. :

Binary Semantics is a global technology company known for its legacy of innovation. Today, we are a trusted global XaaS company, offering transformative solutions in AI, IoT, digital transformation, data services, Insurtech, and TaxTech - delivering impact across sectors like insurance, BFSI, logistics, manufacturing, FMCG, and beyond. With close to 40 years of industry experience, 2500+ satisfied clients, and over 5000 person-years of domain expertise, we provide comprehensive customized solutions. Our strategic alliances with top technology players allow us to deliver integrated, scalable solutions that cater to the evolving needs of a dynamic global market.

Job Title : Team Leader - IT Sales - International US / Canada

Location : Gurugram, Haryana

Market : North America

Dimension & Scope

The Team Leader is responsible for supervising, coaching, developing, and supporting a team within a Sales Operations environment. The primary focus is to ensure consistent achievement of sales targets, adherence to process guidelines, and the professional development of team members.

Principal Duties and Responsibilities :

  • Lead, supervise, and motivate a team of sales professionals to meet or exceed sales targets, KPIs and revenue goals.
  • Drive individual and team performance through structured coaching, daily huddles, goal setting, and real-time feedback.
  • Monitor team performance metrics closely and take corrective action to address underperformance using established coaching and performance management techniques.
  • Identify sales gaps and implement actionable strategies to drive growth, increase conversion rates, and enhance overall sales productivity.
  • Manage team scheduling, shrinkage, and attrition by ensuring adequate staffing, minimizing idle time, and improving team stability.
  • Analyze and take action to improve team performance, with a focus on driving consistent sales growth.
  • Design and execute structured performance improvement plans (PIPs) for struggling team members, aligned with development goals and business expectations.
  • Actively participate in the recruitment, training, development, and performance appraisal processes for team members.
  • Guide individuals toward achieving goals through effective coaching, collaboration, motivation, and staff development.
  • Demonstrate sound judgment and problem-solving capabilities during customer interactions, especially in complex or high-pressure situations.
  • Design and implement performance improvement plans to enhance team output and sales effectiveness.
  • Foster a culture of collaboration and accountability, with a proven ability to strengthen team dynamics and morale.
  • Exhibit a high level of professionalism, customer service, and communication skillsboth verbal and written.
  • Resolve complex customer concerns and escalations with a solutions-focused approach, ensuring high satisfaction and client retention.
  • Analyze sales data to extract insights, identify trends, and drive decisions that support higher close rates and improved team effectiveness.
  • Prepare and deliver accurate weekly, monthly, and quarterly sales performance reports and forecasts to senior leadership.

Key Skills and Requirements

  • Bachelors degree or equivalent professional experience.
  • Minimum of 4 years of work experience, with at least 2 years in a Assistant Team Lead / Team Leader role.
  • Proven experience managing a sales team of at least 20 members in an inbound customer service / sales / upselling / cross-selling environment.
  • Demonstrated success in meeting and exceeding key sales metrics, including revenue generation, conversion rates, cross-selling, and upselling.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other business tools.
  • Prior experience in the IT or technology services industry is preferred.
  • Strong leadership, coaching, and conflict-resolution skills, with the ability to lead by example and inspire team performance.
  • Excellent communication, conflict resolution, and interpersonal skills to drive team engagement and collaboration.
  • Sound analytical and problem-solving skills with the ability to interpret data, generate reports, and translate insights into action.
  • Results-driven and process-oriented, with a strong focus on achieving team KPIs and improving sales workflows.
  • Ability to thrive in a dynamic, fast-paced environment with changing priorities and high performance expectations.
  • Flexible to work in rotational shifts or weekends based on business requirements (if applicable).
  • Strong time management, multitasking, and organizational skills to manage team deliverables effectively.
  • What We Offer :

  • Competitive Salary Negotiable, aligned with current industry standards
  • Attractive Incentive Structure Earn daily, weekly, monthly, and quarterly incentives based on performance
  • Comprehensive Medical Insurance Coverage up to 5 Lakhs
  • Meals & Refreshments Provided
  • Work Schedule 5-day workweek (US shift timings with rotational shifts)
  • Transportation Air-conditioned cabs provided for both pickup and drop
  • Important Notes

  • Experience Required : Minimum 2 years of experience in Sales, Upselling, or Cross-selling is mandatory.
  • Candidates must be tech-savvy and familiar with technology products, services, and solutions.
  • Domestic sales experience will not be considered.
  • Interested candidate can apply with their updated resume on below mentioned email id with details :

    Total Exp :

    Exp in US Sales :

    Exp as Team Lead / Assistant Team period :

    Location :

    Ready for WFO in US Shift :

    Juhi Khubchandani

    Talent Acquisition

    Binary Semantics Ltd.

    (ref : iimjobs.com)

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    Team Lead Sales • Gurgaon, India

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