Customer Engagement Associate

Location : JeAmour Clinic, Chandigarh (On-Site)

Industry : Skin, Hair & Aesthetic Clinic

Job Type : Full-Time

About JeAmour Clinic

JeAmour is a premium skin, hair, and aesthetic clinic in Jalandhar, known for advanced treatments and personalized client care. We are looking for a confident and customer-focused Telecaller to handle patient inquiries, appointment bookings, and follow-ups.

Key Responsibilities :

• Handle inbound and outbound calls for appointment bookings and inquiries.
• Explain clinic services including skin, hair, laser, and aesthetic treatments.
• Follow up with leads generated through ads, social media, and walk-ins.
• Confirm appointments and manage daily patient schedules.
• Maintain proper records of calls, leads, and client details.
• Provide basic consultation guidance and route complex queries to doctors.
• Ensure excellent customer service and patient engagement.

Requirements :

What We Offer :

Work Timings : Full-time, On-site

📍 Location : Chandigarh