No longer accepting applications
General Manager - Insurance Operations
HCLTechNashik, IN4 days ago
Job description15 years + operational management experience Track record for delivering end to end process improvements and transformation, including offshoring of complex processes First-hand experience of RPA and driving Lean change a strong advantage Onshore / offshore operating structure, including responsibility for managing significant teams based outside India (preferably UK or US) Complex process background, preferably including Insurance process . Not necessarily in life & pensions sector but familiarity with financial services highly desirable. Ability to work in matrix / dotted line structure Strong communication and influencing skills – very important because of number of UK-based direct reports Personal flexibility and willingness to travel at short notice Candidate needs to be credible both to FCA as an Approved Person (hence importance of relevant experience) and to Clients Responsible for up to 300 people Reporting to the COO
Role : Head of Delivery (Insurance Operations)
Department : Insurance Business Services (Business Process Outsourcing Division)
Location : Chennai, India
Key relationships : Operations team, Customer, IT delivery Team, Development team, Infra teams
Role Description :
Functional responsibility will cover service delivery both onshore and offshore.
- Initially taking on management of Offshore operational resources in Chennai and Lucknow
- Responsible for improving Turnaround time, Active time, Customer Satisfaction
- Increasing and driving more work offshore
- Implementing RPA and other automation
- Working with IT to deliver customer innovation – eg new “Digital” processes for our clients
- Supporting new sales opportunities to deliver refined and new service offerings for our existing and new clients
Skillsets required
Create a job alert for this search
Operation Manager • Nashik, IN
Related jobs
)
- Promoted
Group Manager Operations
WNS Global ServicesNashik, Maharashtra, India Group Manager-OpsRoles and Responsibilities Lead end to end Service Delivery SLA compliance and issue resolution.Performance & process review calls with the clients managing client expectations...Show moreLast updated: 2 days ago
- Promoted
Senior Program Manager
Ironbook AINashik, IN The Program Manager is responsible for leading and coordinating a portfolio of IT projects within the financial services domain, ensuring alignment with business objectives, regulatory requirements...Show moreLast updated: 2 days ago
- Promoted
Affiliate Manager - Lead Generation
Crossblade Media LLCNashik, IN Affiliate Manager - Lead Generation.Crossblade Media LLC is a performance-based lead generation company serving the US market.
We specialize in generating high-quality leads across multiple vertical...Show moreLast updated: 1 day ago
- Promoted
Revenue Operations Manager
XshoreNashik, IN We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore.
This role is at the heart of our go-to-market operations...Show moreLast updated: 13 days ago
- Promoted
Director Operations - AI-Powered Global Tech Startup
SkillsCapitalNashik, IN We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show moreLast updated: 12 days ago
- Promoted
Manager - Trade Operations
Delta ExchangeNashik, IN Delta Exchange is a dynamic and rapidly growing crypto exchange that specializes in facilitating derivatives trading, with a primary focus on Options trading.
We are India’s largest and world’s 2nd ...Show moreLast updated: 11 days ago
- Promoted
Hub Operations Manager
ConfidentialIndia, Nashik Handling Audit disbursement of Loans and docket management.Disbursement (File management) - Ensure file is complete before disbursal.
Ensure disbursal checks and timely dispatch of files for archivi...Show moreLast updated: 22 days ago
- Promoted
Technical Services Manager
GenScriptNashik, IN Coordinate accountteam to drive business growth by strengthening the service levelto customer.Develop technical solution / innovation for regionalkey account and distributors to address customer need...Show moreLast updated: 30+ days ago
- Promoted
Insurance Manager
ConfidentialNashik, Noida We are seeking an experienced Insurance Manager to oversee our insurance operations and provide strategic direction to our team.
The ideal candidate will have a solid understanding of insurance prod...Show moreLast updated: 22 days ago
- Promoted
- New!
Senior Manager Marketing Operations
ZoomRxNashik, IN Senior Marketing Operations & Analytics Manager, Life Sciences.ZoomRx is a rapidly growing life science market research and consulting company founded upon the belief that there is important work t...Show moreLast updated: 7 hours ago
- Promoted
Senior Manager, New Initiatives
Knowledge NetworksNashik, IN Knowledge Networks (KN) is a global platform driving responsible AI governance and enterprise AI leadership.Through our flagship initiatives—Regulating AI and CAIO Connect—we convene policymakers a...Show moreLast updated: 9 days ago
- Promoted
Senior Operations Specialist (Home Services)
InstaServiceNashik, IN Job Title : Senior Operations Specialist.InstaService is a fast-growing on-demand home services platform, offering professional.
California, Texas, Florida, and 23 other states.We are on a mission to...Show moreLast updated: 30+ days ago
- Promoted
Business Operations Specialist
OTP TalenAqua Private LimitedNashik, IN Job Description : Business Operations Manager / Analyst / Specialist.Business Operations professional.The ideal candidate will bring expertise from.
Pharma, E-commerce, or Retail industries.This role...Show moreLast updated: 4 days ago
- Promoted
Business Development Manager (US Staffing Services)
Integration International Inc.Nashik, IN Only candidates with proven experience in.Direct clients / MSP Experience.Applicants from other industries are requested.
A brief introduction about our company.Integration InfoTech India P Ltd.We a...Show moreLast updated: 30+ days ago
- Promoted
Manager - Captive Insurance
Selections HR Services Private LimitedNashik, IN Finance & Accounting professional.Lead and manage a large team delivering middle-office services across Accounting, Treasury, Risk & Compliance.
Oversee and review management accounts, financial sta...Show moreLast updated: 18 days ago
- Promoted
Group Manager - Operations
ConfidentialIndia, Nashik WNS (Holdings) Limited (NYSE : WNS), is a leading Business Process Management (BPM) company.We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, di...Show moreLast updated: 1 day ago
- Promoted
Operations Lead
Flock AINashik, IN Flock is building the future of 1 : 1 personalized commerce.We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry.
Our platform creates lifelike AI-gener...Show moreLast updated: 9 days ago
- Promoted
- New!
Head of Cloud Service Management
The Premier Consultants ( Recruitment Company )Nashik, IN Hiring for an IT US based Company.Job Title : Head of Cloud Service Management.Department : Cloud Operations Infrastructure.
Bachelor’s or master’s degree in computer science, Information Systems, or ...Show moreLast updated: 21 hours ago