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Operation Executive – Doctor Relations (Sales - Tele Caller)
DocIndia.orgernakulam, India15 hours ago
Job descriptionEducation : Bachelor’s degree in any field (Healthcare, Business, or Communication preferred). Experience : 3-4 years in customer service, healthcare, or relationship management. Communication Skills : Excellent verbal and written communication in (English / Hindi / Other Regional Languages is a bonus). Sales acumen with strong communication skills. Tech Skills : Familiarity with CRM tools, Excel, and healthcare platforms is a plus. Soft Skills : Strong interpersonal skills, problem-solving ability, and a customer-centric mindset. Competitive salary and incentives Career growth opportunities Friendly and supportive work environment Training and development programs
Location : Subhas Chowk, Gurugram
Job Type : Full-time - Target based - Onsite
Experience : 3-4 years exp (Healthcare specific)
Job Summary :
We are looking for a Customer Care Executive – Doctor Relations to manage and enhance relationships with doctors on our platform. The ideal candidate will act as a key point of contact for doctors, ensuring seamless onboarding, engagement, and support.
Key Responsibilities :
- Communicate with doctors via phone, email, and WhatsApp to address queries and concerns.
- Present and demonstrate products effectively to showcase its value.
- Assist in doctor onboarding, profile creation, and verification on the platform.
- Maintain and update doctor records, ensuring accuracy and completeness.
- Provide training and guidance on platform usage and best practices. Address concerns related to appointments, patient queries, or service-related issues.
- Collect feedback from doctors to improve service quality and user experience.
- Coordinate with internal teams to resolve doctor-related issues efficiently. Ensure a high level of satisfaction and long-term engagement with doctors.
✅ Requirements & Skills :
Benefits
About Us
DocIndia.org is India’s leading digital healthcare platform connecting patients with a vast network of verified doctors, hospitals, and diagnostic centers.
Monday to Saturday | 09 : 30am - 06 : 30pm
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Tele Sales Executive • ernakulam, India
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