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Cyber Defense Specialist

Cyber Defense Specialist

Tata Consultancy ServicesChennai, Republic Of India, IN
18 days ago
Job description

Greetings from TCS!

TCS is conducting (F2F)in-person interview drive for Chennai, Hyderabad, Bangalore, Pune & Noida

Date of in-person interview : 8th November (Saturday)

Reporting Time : 9 : 00 AM

Joining location : PAN India

In-person interview location : Chennai, Hyderabad, Bangalore, Pune & Noida.

Role

  • : Role assigned based on the technical interview round

Desired Skill Set : Zscaler entire suite

Experience Range : 4-12yrs

Joining Location : PAN INDIA

JD :

Desired Competencies (Technical / Behavioral Competency)

Must-Have

  • Maintain Content Filtering / Proxy configurations
  • Implement, Test and Validate Content Filtering configuration changes.
  • Perform testing of necessary web filtering policies.
  • Troubleshoot Content Filtering / Proxy policy configurations.
  • Provide web filtering reports when requested through Service Management
  • Submit Service Management requests for blacklisting / whitelisting or modifying web filtering policies.
  • Processes request(s) tickets that are assigned to the content filtering support groups in Service Management.
  • Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs).
  • Work on action tasks for Problem Management process.
  • Implement configuration and system changes following Service Management change management process.
  • Provide and maintain documentation for Web content filtering services.
  • Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscalar cloud based ZIA
  • ZPA Daily review of Client ZPA dashboard
  • Review Dashboard for errors and issues
  • Log tickets for unexpected errors as they may be symptoms of larger errors (i.E. a server is down)
  • Provide checks in dashboard to monitor for discovered servers
  • Ensure log are forwarded to Client SIEM
  • Monitor for unexpected blocks and errors
  • Monitor for connector usage (500mps / connector)
  • Review access related tickets from end users
  • Assist in implementing micro-segmentation of policy
  • Ensure that Connectors update every week, primary then secondary by working closely with Zscaler
  • Confirm connectors are receiving update as scheduled (ZPA connector dashboard) by following up with Zscaler
  • Consider restarting any connectors stuck in update process or not updating
  • Monitor for individual connectors not updating
  • Check release notes of new Zapp versions for impact on ZIA
  • Review logs with internal security team
  • Deploy Posture Profiles to limit who can access ZPA
  • Checking Zapp version and policy assignments
  • Checking ruleset for traffic blocks
  • Daily review of Client Zapp dashboard for new versions
  • Log tickets for unexpected errors as they may be symptoms of larger errors (i.E. a server is down) with Zscaler
  • Assign users to be added to different group policies including the pilot user test group for Zapp
  • Consider updating to the latest Zapp version at least bi-annually by working closely with Zscalar to do the upgrade
  • SoftSkills

  • Good interpersonal skills in managing client.
  • Good coordination with client & offshore team.
  • Team spirit
  • Good written skills
  • Good problem-solving techniques
  • Ability to work with little to no supervision
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    Cyber Defense Specialist • Chennai, Republic Of India, IN

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