Assistant Delivery Manager – Operations (Payers Services – Claims)

We are seeking a dynamic and experienced leader to oversee our Payer Services operations. The ideal candidate will be responsible for setting productivity standards, developing quality control systems, and ensuring smooth transitions for new projects and clients. Apply now and lead our operations team in Chennai.

KEY RESPONSIBILITIES

Establish productivity standards for all Payer Services operations

Collaborate with senior leaders to develop a robust quality control system for the Accounts Receivable process

Propose continuous process improvements to enhance value and manage Payer Services effectively

Participate in the transition of new projects, engage with clients, and ensure the team meets business requirements

Oversee project progress and participate in client meetings

Facilitate and monitor quality standards for executives

Ensure a seamless transition for all new clients within Payer Services functions

Address operational and staffing issues promptly and effectively

Job requirements :

Excellent communication and people skills

Available to work at office in US Shift (06 : 00 PM to 03 : 00 AM IST)

Strong project management and client coordination skills

QUALIFICATIONS

Minimum 11 years of work experience

Proven experience in a leadership role within Payer Services or a related field

Skills Required

null