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Senior solution architect

ConfidentialPune

18 days ago

Job description

Technical Architecture & Strategy

Architect and govern enterprise-grade mobile device management (MDM) solutions using Intune and Workspace ONE for Android, iOS, and macOS platforms
Lead lifecycle management for Windows devices with a strong focus on Dell enterprise architecture, BIOS, and driver updates via Dell Command Suite
Design and implement Intune-based Windows management including autopilot profiles, compliance policies, configuration baselines, and security controls
Define and drive vulnerability management and patching strategies through Intune to ensure a secure and up-to-date device landscape

Governance & Asset Management

Manage and optimize Hardware Asset Management (HAM Pro) operations to ensure accurate hardware lifecycle tracking via ServiceNow

Govern ServiceNow CMDB and IT Asset Management (ITAM) processes to maintain data accuracy, visibility, and alignment with ITSM best practices

Lead continuous innovation through workflow automation, user story development, and enhancement of ServiceNow platform capabilities

Workplace Transformation Leadership

Design and lead transformation programs across digital workplace services including Service Desk, Field Support, Desktop Lifecycle, and Virtual Desktop Infrastructure (VDI)

Collaborate with executive leadership to define and communicate the end-user computing (EUC) architecture and long-term technology roadmap

Provide technical leadership, coaching, and mentorship to architecture and engineering teams

Required Experience

Minimum of 10 years of experience in enterprise architecture, EUC solutions, and IT governance

Proven ability to design and deploy workplace technologies in complex, global environments

Hands-on experience with ServiceNow CMDB, ITAM modules, and asset discovery tools

Expertise in modern workplace platforms such as Microsoft Intune, VMware Workspace ONE, and Dell enterprise tooling

In-depth knowledge of IT security protocols, compliance standards, and operational risk management

Soft Skills & Leadership Competencies

Communication : Clear and effective communicator across technical and non-technical teams

Leadership : Strong team leadership and talent development experience

Strategic Thinking : Ability to navigate organizational complexity and align technical strategy with business goals

Collaboration : Experience working with global, virtual, and cross-functional teams

Execution : Self-driven with the ability to prioritize and manage multiple tasks in a high-paced environment

Analytical Thinking : Proactive problem-solving approach with a focus on root cause analysis and continuous improvement

Education & Certifications

Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field

Certifications in Microsoft Intune, ServiceNow, VMware Workspace ONE, or ITIL are highly desirable

Skills Required

Cloud Architecture, Api Management, Database Design

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Solution Architect • Pune