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Back Office Executive [Urgent]

Back Office Executive [Urgent]

WNSThane, Maharashtra, India
1 day ago
Job description

Hiring Alert | Immediate Requirement - Customer Support Representative (Email Support) | International Airlines Process @ WNS Thane

Interested candidates can directly walk-in for interview from 18th Sept Thursday from 11am-2pm at WNS, 6th Floor, Centaurus Building Hiranandani Estate, Thane (W).

To Meet- HR Chinmayi Pawaskar

Role : Email Process Associate

Location : Vikhroli West Mumbai (Work from Office)

Shift : Rotational shifts with 1 rotational week off

Pick up & Drop facilities provided

Key Responsibilities :

  • Draft professional emails to resolve customer queries and complaints.
  • Deliver exceptional customer service while handling sensitive issues.
  • Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.

Required Skills :

  • Minimum experience from 6months to 5yrs in customer service email process.
  • Excellent written and verbal communication skills.
  • Strong email drafting and comprehension abilities.
  • Customer-centric approach with problem-solving mindset.
  • Interested candidates, please share your updated resume at chinmayi.pawaskar@wns.com or call on 7400339473.

    Please mention Chinmayi on your CV as reference.

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