Infrastructure Automation Engineer

Job Description

Technical Skills :

Work Hour Flexibility - Coverage : 24 x 5.

Flexibility to work in either morning / afternoon / night shift based on roster.

• IT Service Management (ITSM) :   4 / 5

Expected to have hands-on ServiceNow automation and workflow creation experience.

Expected to have prior experience in PowerShell / Python, particularly around automation and RPA.

Expected to have prior RPA implementation and operations experience.

Microsoft Power Automate :   3.5 / 5

Expected to have experience with Power Automate (preferred) or any other orchestration platform.

Responsibilities :

Provide engineering designs and technology enhancements to automate run-ops tasks

Liaise with Integrated Operations Center and resolver groups to manage automated IT operations

Build and maintain python / ansible codebase focused on server / network automation

Work with Application Owners to establish best practices and capture lessons learned, and technological approaches.

Track, Manage and Improve on Mean Time Between Failures and Mean Time to Repair

Establish integrations with ITSM tools such as SNow

Create self-servicing tools

Profile :

At least 2 years of enterprise monitoring & alerting tools experience

At least 2 years Linux / Windows system administration experience

Command Center Automation Engineer – on any of the automation tools – MS Orchestrator, IBM suite, BMC enterprise technologies, HPSM suite.

On Automation side – strong knowledge pf python, bash, powershell for automation of daily activities.

Hands on expertise in Event, Incident and IT Process Automations

The knowledge and a firsthand experience in developing such processes - The tools to know or handle are An Orchestrator VMware VRO

Familiar with REST APIs web services and integration principles

Familiarity with scripting languages like java script and knowledge on containerization is good to have

Familiarity with Jenkins, selenium is good to have

Requirements

ITSM, RPA, Scripting, Power Automate