SAP CDC Consultant

GIGYA / SAP CDC Technical Support || GSPANN

Experience : 6 - 7 Years

Location : Remote

Job Description :

Technical Skills Gigya

Hands-on experience with Identity and Access Management (IAM) systems.

Experience with Gigya / SAP Customer Data Cloud (CDC) – including user identity management, authentication flow support, and access troubleshooting.

Ability to handle admin activities, system monitoring, and integration health checks.

Knowledge of web-based systems, REST APIs, and authentication protocols (OAuth, SAML, JWT).

Exposure to SaaS integrations and data flow troubleshooting.

Consultant Tools Support

Experience in PHP and WordPress

Perform basic configuration, content management, and integration checks.

Experience in SaaS-based tools like : Seismic (Sales enablement),

Solution Tool (SaaS-based solution management)

Good to Have :

Prior experience in customer data management platforms (CDPs).

Understanding of Sales enablement or marketing automation platforms.

Experience in SaaS tool integrations via API, Boomi, or similar middleware.

Exposure to incident management tools (ServiceNow, Jira, etc.).

Experience in documentation and knowledge base creation.

Soft Skills

Excellent communication and coordination skills across global teams.

Strong analytical and problem-solving mindset.

Ability to work independently during India hours with some PST overlap."