Backend Operations Manager

Position : Store Supervisor

Qualifications : Graduate.

Industry : Gems & Jewelry

Experience : 2-5 years of experience in backend operations in retail (preferably in the

jewelry or luxury sector)

Key Responsibilities :

1. Inventory Management :

• Manage daily stock updates, reconciliation, and reporting.
• Ensure accurate documentation of stock inflows, outflows, and

transfers.

pricing, descriptions, and codes.

discrepancies.

replenishment and order fulfillment.

2. Order Fulfillment & Packaging :

accurately packed and ready for delivery.

customer orders or customizations.

boxes, bags, and warranty cards.

3. Documentation and Compliance :

sales receipts, stock reports, and delivery challans.

warranty cards, and purchase records.

for inventory control.

4. Backend Operations Coordination :

on-floor requirements.

promotional events, by preparing jewelry stock and materials.

external partners as required.

5. Security and Quality Control :

ensure they meet store standards.

6. Reporting and Analytics :

stock movement and sales analytics.

manager for better stock management decisions.

7. Team Support and Supervision :

handling and backend processes.

during peak hours or high-demand situations.

Key Skills :

processes.

Preferred Knowledge :

standards.