Job Description
PRIMARY RESPONSIBILITIES :
- Market Strategy : Works with market leadership to ensure proper pricing, positioning and inventory Management of all rooms, function space, outlets and other revenue streams
- Sales : Provides input and direction on hotel sales goals, pricing and selling strategy and customer information.
- Human Resources : Creates and sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success.
- Financial Management : Develops and manages market strategy budget to achieve or exceed budgeted revenue expectations.
Administrative responsibilities
Collaborates with Director of Finance to develop annual operating budget for hotelWorks with Director of Sales and Marketing to develop Marketing Plan for all revenue streamsProcesses period end reporting and critiqueTechnical and Commercial Responsibilities
Ensure hotels achieve / exceed revenue targets as specified in respective budgetInstill a strong revenue culture with objective to improve hotel's market share positions and RGI'sApply Revenue Management and work in conjunction with the hotel(s) leadership team to determine hotel(s) strategies to achieve budget and strong market share positioningAssist the annual pricing process for transient, group, banquet and function spaceContinuous analysis of competitive sets, price positioning, seasonality and mixProcesses month end reporting and critiquesCollaborates with Director of Finance to develop annual operating budget for hotelWorks with Director of Sales and Marketing to develop Marketing Plan for all revenue streamsEnsure standards of Revenue Management discipline is practiced in the propertyProactively engaging with Corporate office to ensure seamless communicationHuman Resources Responsibilities
Train sales strategy team members on key areas of revenue and yield managementEstablishes and maintains open, collaborative relationships with colleagues and ensures colleagues do the same within the teamREPORT LINE & COMMUNICATION
Reports to General Manager and if applicable works closely with designated Corporate Office.Coordinates functions and activities with other departments in relation to the Sales and Marketing affairs. Liaises with concerned departments to ensure that operations deliver the best quality product and service to our clients.Others
Continuous learning through own IDP.Any other duties as may be assigned by the superior.Accountabilities
Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.Company's Culture
Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – "Proud to belong and to contribute"CONFIDENTIALITY
Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.JOB REQUIREMENT
Minimum education of Bachelor degree in Business Administration, Marketing, Hotel Management or relevant disciplineMinimum of 5 years of hotel Revenue Management experienceHave excellent communication skulls in written and spoken EnglishSelf-motivated, result-oriented, resourceful and possesses leadership qualitiesPossesses professional disposition with excellent communication and interpersonal skillsKnowledge of technical and managerial applications of Revenue Management System and their utilizationKnowledge of total hotel revenue management concept and processesAbility to interpret market data and apply to sales strategyFinancial management skills e.g. ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planningAbility to use standard software applications, complex spreadsheet software, analytical tools and hotel systemsAbility to execute against the strategy; drive resultsShow more
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Skills Required
Market Strategy, Revenue Management, Sales Strategy, Financial Management