ServiceNow Business Analyst - (CSM & OM Data Focus)

Exciting Opportunity : ServiceNow Business Analyst (CSM & OM Data Focus)Location : Remote (India)Type : Contract | Duration : Long-TermAre you ready to make an impact on large-scale ServiceNow transformation projects ? We’re looking for a skilled Business Analyst with a strong focus on CSM, OM, and data migration to join our dynamic team.Why You’ll Love This RoleWork on cutting-edge ServiceNow initiatives that shape enterprise processes.Collaborate with global experts in a fast-paced, innovative environment.Enjoy the flexibility of a remote role with long-term stability.What You’ll DoDrive data migration from external tools to ServiceNow, ensuring accuracy and efficiency.Partner with SMEs to define data mappings and functional requirements.Provide best-practice guidance on CSM / OM data models and their impact on processes.Manage large-scale data extractions and transformations into ServiceNow formats.Handle all data objects within CSM / OM processes (accounts, sold products, functional products, CIs, contacts, contracts).What We’re Looking For6+ years of hands-on experience as a Business Analyst / Product Manager / Product Owner on the ServiceNow platform.Strong knowledge of : CSM (Case Management, CSM Portal)Order Management (ServiceNow or similar tools)ServiceNow Platform & CSDMData Mapping, Data Models, API IntegrationFamiliarity with ITIL , Agile SCRUM , and large transformation projects.Bonus : Experience with CSM / OM best practices and impact analysis .