Data Operations Analyst (French Language Specialist)

The Company

Egon Zehnder

Egon Zehnder ( www.egonzehnder.com) is trusted advisor to many of the world’s most respected organizations and a leading Executive Search firm, with more than 600+ consultants and 69 offices in 41 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. The firm is a private partnership which allows us to operate independent of any outside interests. As a result of this unique culture, Egon Zehnder has the highest professional staff retention rate for a global firm in our profession. We have a blue-chip client base across all industries and operate at the Board and senior management level.

Knowledge Centre India (KCI)

Knowledge Center India (KCI) is the central engine that drives the operational value for the firm. Established in 2004, KCI has evolved over the years from purely operational efficiencies into more value-added service offerings, becoming a true business partner. There are various teams based at KCI that work with Global Offices, Practice Groups, and the Management across all aspects of the firm's business life cycle. With a headcount of more than 500, the center has 5 core teams working including Experts, Research Operations, Visual Solutions, Projects / CV Capture and Digital IT, working round the clock on many mission critical elements.

Requirements

Key Responsibility Areas

• Add / Update information in the French Language into a proprietary data base classified and categorized appropriately, per defined standards
• Ensuring Quality of information entered in the data base is free from error
• Coding : Information to be classified in the data base, under the following categories, to be easily and accurately referenced
• Function being performed by candidate
• Company / Business Sector with which person is working
• Position at which candidate is working
• Data Transfer : Transferring Confidential Candidate and Company information from documents in French into the data base
• Interaction with Client : Communicate directly with client w.r.t queries (80% Written / 20% Verbal) Skills required
• Excellent French Language skills (French to English and vice versa)
• Personality : Self-driven, results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses own performance. Reliable, tolerant, and determined.
• Attitude : Positive outlook towards work
• Quality Focus : Adhere to quality standards and be quality conscious
• Strong Client Focus : Understand client’s requirement and believe in “Client first” always
• Team Player : Adapt to a team and show positive team spirit
• Self-Management : Manage responsibilities and be accountable
• Communication Skills : Good Verbal and written Communication skills (80% Written / 20% Verbal)
• Problem Solving and Judgment : Ability to understand problem accurately and quickly respond to query, be able to interpret information.
• Result Orientation : Quality and Efficiency driven
• Internet Surfing : judgment and ability to Interpret information of the internet
• Sound General Knowledge : General Business and Market knowledge, with a keen sense to learn
• Computer Knowledge MS Office, Email etiquette
• Experience : Work experience in any industry performing a similar or a related role preferably from BPO / KPO industry (non-voice based process)
• Education : Graduate
• Other requirements : should be willing to work in shifts

Location

The position is Remote or based at Egon Zehnder Knowledge Center India (KCI), Plot no. 29, Institutional Area, Sector 32, Gurgaon.

Benefits

Benefits which make us unique

At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you!

Benefits Highlights :

Potential Growth for you!

We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your manager who will act as your career coach and guide you in your career goals and aspirations.

EZ Commitment to Diversity & Inclusion

Egon Zehnder aims for a diverse workplace and strives to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion, or remuneration.

Egon Zehnder is an Equal Opportunity Employer

Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.