Senior Executive Client Servicing

Role Overview

The Senior Client Servicing Executive plays a key role in managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work that aligns with the client's business objectives. The role demands strategic thinking, excellent communication, strong organizational skills, and a deep understanding of marketing and digital content execution.

Key Responsibilities

1. Client Relationship Management

• Understand the client's brand identity, core values, and unique selling propositions (USPs) to drive effective campaigns and initiatives.
• Build and maintain strong, trust-based relationships with clients, acting as their primary point of contact.
• Manage all client inquiries, requests, and feedback with professionalism and efficiency.
• Proactively communicate with clients to understand evolving needs, objectives, and opportunities for growth.

2. Coordination & Collaboration

3. Quality Assurance

4. Timelines & Task Management

5. Research & Insights

6. Reporting & Documentation

7. Time & Process Management

8. Vendor & Finance Coordination

Qualifications & Skills

Skills Required

Client Relationship Management, Digital Marketing, Quality Assurance