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Splunk ITSI Admin

Splunk ITSI Admin

ConfidentialChennai
30+ days ago
Job description

Key Responsibilities :

  • Administer and maintain the Splunk ITSI platform, including service trees, KPIs, glass tables, and correlation searches.
  • Design, configure, and tune ITSI services and entities based on business and IT service models.
  • Collaborate with infrastructure, application, and security teams to define critical metrics and dashboards.
  • Integrate data sources into ITSI and ensure data normalization and enrichment.
  • Manage and maintain ITSI modules, thresholds, notable events, and aggregation policies.
  • Troubleshoot ITSI issues and ensure high availability and performance of the platform.
  • Automate workflows using custom scripts and integrations with tools like ServiceNow or PagerDuty.
  • Maintain role-based access controls (RBAC) and ensure secure Splunk usage.
  • Support upgrades, patching, and general platform health monitoring.

Requirements :

  • 3+ years of hands-on experience with Splunk , including Splunk ITSI administration.
  • Strong understanding of KPIs, notable events, correlation searches, and service models.
  • Experience building glass tables , deep dives , and custom dashboards .
  • Knowledge of onboarding data sources, parsing logs, and using SPL (Search Processing Language).
  • Familiarity with Linux / Unix systems and scripting (Python, Bash, PowerShell).
  • Understanding of ITSM / ITIL processes and how ITSI aligns with operational goals.
  • Preferred Qualifications :

  • Splunk Certified ITSI Admin or Splunk Core Certified Admin / Architect .
  • Experience integrating ITSI with external systems (e.g., ServiceNow, email gateways).
  • Exposure to monitoring tools like AppDynamics, Dynatrace, or Datadog is a plus.
  • Experience with cloud infrastructure monitoring (AWS, Azure, GCP)
  • Skills Required

    Aws, Azure, Gcp, Appdynamics, Dynatrace, Python, Bash

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