Quality Assurance Tester

We are seeking a detail-oriented and experienced QA Tester to join our quality assurance team to test and validate web-based platforms, particularly ServiceNow . The ideal candidate will have hands-on experience in performance testing using tools such as JMeter and LoadRunner , as well as a solid understanding of web application functionality, user flows, and system integration.

Key Responsibilities :

Design, develop, and execute functional, regression, and performance tests for web-based platforms including ServiceNow.

Develop and maintain test plans, test cases, and test scripts based on business and technical requirements.

Conduct load, stress, and endurance testing using tools such as JMeter and Micro Focus LoadRunner .

Analyze performance test results and identify system bottlenecks or performance issues.

Validate application stability, scalability, and responsiveness under varying load conditions.

Collaborate closely with developers, product managers, and business analysts to understand application requirements and workflows.

Track and document test results, defects, and performance metrics using test management tools (e.g., JIRA, ALM).

Participate in Agile / Scrum ceremonies such as sprint planning, stand-ups, and retrospectives.

Ensure testing practices comply with industry standards and best practices.