Pega Decisioning Consultant (CPDC) (7+ yrs experience)

Company Description

Lean IT Inc. is a leader in technology and innovation, specializing in cloud solutions, data services, and application development. As a recognized Salesforce Ridge Partner, the company excels in providing expert consultations, designing custom solutions, and API integrations to maximize the Salesforce platform's potential. With expertise in Data Visualization, Big Data Implementation, Migration, and Modernization, Lean IT transforms data into actionable insights and solutions. Committed to continuous learning, our skilled professionals deliver industry-leading services. As a member of Pledge 1%, Lean IT Inc. values corporate social responsibility and strives to create impactful technology solutions with shared success.

Role Description

This is a hybrid contract role for a Pega Certified Decisioning Consultant (CPDC) based in Bengaluru, with flexibility to work remotely. The consultant will be responsible for designing, implementing, and managing Pega Customer Decision Hub solutions. Key responsibilities include developing decisioning strategies, collaborating with cross-functional teams, configuring Next-Best-Action strategies, analyzing customer data, and creating personalized experiences. The role will also involve troubleshooting, performance optimization, and ensuring scalability of solutions for business requirements.

Title : Pega Decisioning Consultant (CPDC)

Exp : 7+ Years

Location : Bangalore / Hyderabad / Chennai / Pune

Notice Period : Immediate Joiners preferred

Hire Mode : Contract

Mode : Hybrid (3 days WFO)

Required : Certified Pega Decisioning Consultant (CPDC) with strong Decisioning expertise and ownership of technical solutions.

Required : Minimum 7-10

years of experience working with Pega

5+ years Pega CDH v24.2.2 and in leading design, elaboration and implementation of business processes, strategies, rules, Analytical models (Adaptive, Predictive, VBD), Alert Designer, Action & Offer Management life cycle, Propensities, Scoring and Modeling (CAR and so on), Customer interaction history, Profiles, Journeys, identification and matching.

Minimum 5 years of experience in leading class structure / hierarchy / use case design and data model to extend Pega framework(s).

Minimum 5 years of experience in creating new treatment groups, classes, properties, data elements within Pega.

Minimum 3 years of experience in evaluating impact of change requests to logic and updates the design document as necessary.

Minimum 3 years of experience in building / updating Decisioning components (decision table, scorecard, filter, strategy set, switch, and ranking), updating Decisioning strategies and design

Minimum 3 years of experience developing custom systems integration solution components as dictated by business requirements

Good working experience and skills required to apply design principles of decisioning strategies, Next Best Action and Predictive analysis.

Minimum 3 years of experience in APIc (Azure) integration, file storage and secure file transfer technologies.

Experience in Agile methodology with preferred experience in SAFe methodology delivering solutions within the structured time frame.

Hands-on testing experience within Pega 24.x platform(s).

Minimum 3 years of experience in working with the teams to perform deployment and code-merge activities.

Good communication and collaborative skills and experience working with business and technology teams

Experience working in onshore / offshore support model collaborating work with offshore teams.

Experience working with GitHub, RTC, automation tools.

Preferred :

Minimum 3 years of experience working with PostgreSQL, Oracle, IBM DB2 and other database types.

1-3 years of experience and working knowledge in SalesForce Marketing / Service cloud

1-3 years of experience and working knowledge in APIc (AWS), Benz (AWS), Braze (SaaS) technologies, and authentication protocols.

Experience in IVR Technologies like AYAYA, CISCO, Chatbot etc.