HR Operations ManagerAlliance Recruitment Agency • Republic Of India, IN
HR Operations Manager
Alliance Recruitment Agency • Republic Of India, IN
19 hours ago
Job descriptionEmployee Relations : Act as the first point of contact for employee queries and concerns, facilitating resolutions through effective communication and conflict management. Performance Management : Support performance appraisal cycles, goal-setting, and provide guidance on improvement plans. Training & Development : Coordinate and facilitate employee training programs, including induction, skills development, and leadership training. Payroll & Benefits Administration : Oversee payroll processing, employee benefits, and ensure timely disbursements in compliance with statutory requirements. HR Reporting : Prepare and present HR reports related to employee performance, attrition, engagement, and other key metrics. Employee Engagement & Retention : Design and implement employee engagement initiatives, surveys, and retention strategies to maintain high morale and productivity levels. Policy Development & Implementation : Work closely with senior management to review, update, and implement HR policies and procedures. BPO Experience : Prior experience in HR within a BPO environment is a significant advantage. Employee Engagement Expertise : Familiarity with employee engagement initiatives, surveys, and retention strategies. Problem Solving : Experience managing complex employee relations issues and resolving conflicts effectively.
Role : HR Generalist
Industry Type : BPM / BPO
Department : Human Resources
Employment Type : Full Time, Permanent
Role Category : HR Operations
EXP : 4-8 years
Job description
Role & responsibilities
- Employee Lifecycle Management : Manage the complete employee lifecycle, including onboarding, employee engagement, performance management, and offboarding.
- Recruitment & Staffing : Collaborate with hiring managers to understand staffing needs, screen candidates, conduct interviews, and ensure timely onboarding of new hires.
- HR Operations & Compliance : Administer HR policies and procedures;
ensure compliance with labor laws and company policies.
Preferred candidate profile
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Operation Manager • Republic Of India, IN
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