Key Responsibilities
Sales Strategy & Execution
- Responsible for formulating and implementing sales strategies to ensure that profitable sales volume and strategic objective targets are met for the assigned key accounts
- Regularly follow up with the key accounts regarding orders and ensure timely collections of account receivables
- Ensure the order-to-payment cycle is in place as per company policy
Customer Management
Own the overall relationship with the key accountIdentify and create customized knowledge pathways for the key accounts to create a win-win for both key accounts and InvisalignMaintain knowledge and awareness of competing products / services, discounting, and pricing structuresMaintain data and information relevant to key accounts for the purpose of conducting analyses that influence account-specific decision-makingResponsible for identifying and nurturing new accounts for future growthProcess Management
Act as the single point of contact for all customer-related issuesEnsure processes are in place to deliver on commitments to the key accountsStakeholder Collaboration
Work closely with the sales, marketing, finance, and customer support teams to ensure the end-to-end objectives are metAnalyze market requirements, strategies, and formulate annual sales plans with stakeholders for the regionExplore the market, identify customers, and promote the products through individual detailing, audio-visual presentations, and workshopsManage local sales & marketing (overall business development) for our brandsPartner with cross-functional stakeholders to achieve business targetsIdentify current market trends including market information to facilitate tender businessCoordinate with the regional liaising agencies to ensure timely participation in relevant key opinion leadersIdentify and develop institutional business in corporate hospitals; liaise with the sales team to generate demand in institutions and facilitate liquidation of stocksDemonstrate strong problem-solving and decision-making skills in relation to various customer needs and interestsWhat We're Looking For
Skills Required
To perform this job successfully, the individual must have mastered the skill set of a Territory ManagerStrong analytical and business planning skillsHigh integrityDemonstrated leadershipTrack record of coaching / developing Sales RepresentativesCapacity to execute marketing plansCapacity to manage budgets and expensesExcellent written and verbal communication skills to diverse customer audiencesStrong capabilities to interface effectively with all customer typesAbility to function effectively in a high-performance teamEducation and / or Experience
BDS / BBA preferred and / or equivalent experienceSkills Required
Key Accounts Management, Process Management, Customer Management