Who We Are :
When we say, the stuff dreams are made of, were not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth.
Behind WBDs vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating whats next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves.
Here you are supported, here you are celebrated, here you can thrive.
Your New Role :
The Wireless Network Engineer role will be responsible for working with the Operations and Engineering Teams around the support and strategic improvement of the global wireless network platform.
The individual will be evaluating processes regularly to ensure expected outcomes are achieved in the most efficient way along with identifying service improvements and document those improvements to help ensure standards and processes are followed.
Your Role Accountabilities MANAGEMENT :
- Effectively support all WBD wireless network infrastructure 24-7 by responding to and resolving all requests and trouble tickets within the stipulated SLA time.
- Clearly understand the root cause of all the wireless network outages and take remediation steps to prevent the recurrence of the problem.
- Ability to prioritize work based on business criticalities and also be flexible to work on ad hoc tasks as assigned by the manager.
- Fully understand and adhere to the teams network standards and procedures both in technical and functional areas.
- Maintain positive relationships with all user communities, peers and the management team.
- Perform other duties as needed.
Qualifications & Experiences :
Bachelors degree in Computer Science, Information Technology, Information Systems or similar.2-5 years of experience in system administration in an enterprise wireless network production environment.Strong skills with Wireless networks (WiFi), specifically Aruba AirWave, ArubaOS, Aruba Mobility Controllers, and Aruba Instant Access Points.Strong skills with AAA platforms, specifically Aruba Clearpass.Strong skills with DNS, DHCP and Radius.Process oriented engineer with strong execution and follow-through skills.Able to perform multiple tasks simultaneously and prioritize self.Strong and consistent customer service and communication skills.Willingness to work a flexible schedule.Strong team member with self-motivation and desires to improve the infrastructure.Excellent troubleshooting, analytical and problem-solving skills.Must participate in an on-call rotation for out of hours support.Minimal travel anticipated for this position.Must have the legal right to work in India.(ref : hirist.tech)