Presales Executive

About The Role

You'll be the first point of contact for potential homebuyers, connecting them with DTC Projects' residential complexes. Your main focus is engaging leads through calls, maintaining strong follow-up, and keeping our CRM system accurate and up-to-date. Think of yourself as the bridge between interested prospects and their future homes.

KRAs

Proactively call and engage new leads as well as nurture existing leads in the database

Maintain accurate, real-time updates of lead status and interactions in Salesforce

Develop and execute systematic follow-up strategies to move prospects through the sales funnel

Generate weekly reports on lead activity, conversion metrics, and pipeline status

Coordinate site visits and walkthroughs for interested prospects

Gather and document customer requirements and feedback to support the sales team

Requirements

Qualifications & Skills

• 1-2 years of hands-on experience in telesales or real estate pre-sales
• Fluent communication skills in English, Hindi, and Bengali (speaking, reading, writing)
• Bachelor's degree (any discipline)
• Comfortable using CRM systems (Salesforce experience is a plus)
• Strong computer literacy and ability to learn new systems quickly
• Self-motivated with excellent follow-up and organisational skills

Benefits

Full statutory benefits as a permanent employee

Health insurance and mediclaim coverage

EPFO contributions (where applicable)

Annual performance management and appraisal

Yearly leave encashment

Annual performance bonus

Skills Required

Salesforce, Telesales, Crm Systems