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Depository Participant Operations Manager

Depository Participant Operations Manager

Istaa FinservRepublic Of India, IN
30+ days ago
Job description

The primary responsibility of this role is to manage and oversee the business operations of the Back-Office Department (BO) pertaining to Broking & Depository Participant (DP) operations. The role involves supervising daily operational activities, ensuring compliance with regulatory standards, handling client queries, driving automation initiatives, and supporting business growth through data-driven insights.

Ideal Candidate

A highly experienced professional with strong leadership skills, deep understanding of stock broking & DP operations, and the ability to balance compliance, operational efficiency, and business growth in a fast-paced environment. The candidate must demonstrate a customer-first attitude, be highly data-driven, and thrive in a competitive, result-oriented work culture.

Responsibilities

1. Depository & Settlement Operations

  • Lead and manage overall functioning of Depository Operations.
  • Oversee day-to-day settlement activities including securities pay-in / pay-out.
  • Manage creation of pledges for margin shortfalls / exposure.
  • Handle back-office operations pertaining to Cash, FnO, Mutual Funds, Treasury Bill, and corporate actions.
  • Execute Dematerialisation / Transmission / Transposition of physical shares.
  • Facilitate Delivery Instruction Slip processing, Early Pay-in, and pledge / re-pledge / un-pledge transactions.

2. Business Operations & Reporting

  • Manage processes such as CKYC, CVL KRA, Demat Account Opening, and UCC creation.
  • Fulfil client necessities and assist with Demat account opening queries.
  • Process EOD margin files, trade files, and generate contract-cum-bills.
  • Prepare and deliver weekly / monthly MIS reports to management.
  • Maintain operational masters and update changes in systems / interfaces to ensure data accuracy.
  • Provide ad hoc and business growth reports using MS Excel and analytical tools.

    • 3. Client Query & Stakeholder Management

  • Address and resolve client queries promptly, ensuring a “customer-first” approach.
  • Liaise with KYC agencies, Exchanges, Clearing Corporations, and regulators for timely query resolution.
  • Coordinate with Customer Service teams to handle escalations.
  • Collaborate with back-office vendors to resolve system-related issues.

    • 4. Audit, Compliance & Governance

  • Ensure compliance with SEBI, CDSL / NSDL, and other regulatory requirements.
  • Manage Concurrent and Internal audits, ensuring zero non-compliance.
  • Establish controls to mitigate operational risks and ensure adherence to company policies.

    • 5. Automation & Technology

  • Spearhead automation initiatives by leveraging unprocessed data for process improvements.
  • Test new automation products pre- and post-production implementation.
  • Collaborate with technology teams for back-office system enhancements.

    • 6. Risk & RMS Monitoring

  • Possess knowledge of RMS (Risk Management System) in trading software.
  • Monitor clients’ daily risk positions and take corrective action where required.
  • Head necessary processes on a regular basis in RMS, DP, and CRF functions.

    • Note : Additional responsibilities may be assigned based on organizational needs.

    Qualifications

  • Education : Graduate.
  • Experience : 5+ years in Stock Broking & DP operations.
  • Certifications (Mandatory) :
  • NISM-Series-III-A (Securities Intermediaries Compliance).
  • NISM-Series-VI (Depository Operations).
  • NISM-Series-VII (Securities Operations & Risk Management).
  • Strong knowledge of Equity, F&O, Demat, and Broking industry.
  • Proficiency in CDSL DP System.
  • Advanced skills in MS Excel & MS Office tools.
  • Strong analytical acumen and problem-solving skills.
  • Proven experience in handling Concurrent / Internal audits.
  • Excellent leadership, communication, and collaboration skills.
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    Operation Manager • Republic Of India, IN

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