L3 Linux Administrator

We are looking for an experienced Linux Administrator - L3 to provide advanced support for Linux server environments, primarily focused on SUSE Linux. The role involves handling critical incidents, outages, and customer escalations while collaborating closely with cross-functional teams to ensure service stability and resolution.

Key Responsibilities :

• Provide Level 3 support for Linux server infrastructure in on-premise and cloud environments.
• Handle critical incidents, outages, on-call support, and customer escalations.
• Drive issues to closure by coordinating with internal teams and external stakeholders.
• Manage and maintain SUSE Linux servers across physical and virtual environments.
• Build, reimage, and configure SUSE Linux servers as per business requirements.
• Administer Linux virtual machines running on VMware ESX environments.
• Perform OS patching, upgrades, and vulnerability remediation.
• Manage and maintain antivirus solutions on Linux servers.
• Work on ITSM processes including Incident, Change, Service Request, and Problem Management.
• Provide guidance and technical expertise to L1 / L2 support teams.
• Maintain documentation, SOPs, and knowledge articles.

Required Skills & Qualifications :

(ref : hirist.tech)