Operations Customer Expert- AML / KYC

Job description

Job Title : AML / KYC Back Office Executive

Location : Malad, Mumbai (West / East)

Experience Required : 1 Year (Minimum)

Employment Type : Full-Time

Department : Compliance / Operations / Banking BPO

Shift : Day / Rotational (as per client or business need)

Job Description :

We are seeking a dedicated and detail-oriented AML / KYC Back Office Executive with 1 year of experience in the banking or financial services industry. This role is primarily non-voice / back-office and involves validating and processing KYC documents in line with AML compliance standards.

Role & responsibilities

Review and process KYC documentation for new and existing clients

Conduct initial and periodic due diligence as per client onboarding requirements

Identify and escalate any suspicious activity or inconsistencies in client profiles

Work with internal systems for verification, screening (World-Check, etc.), and approvals

Maintain accurate and complete records in compliance with regulatory guidelines

Coordinate with internal teams to resolve document or data discrepancies

Ensure timely completion of assigned cases within SLA timelines

Support in audit and compliance reviews as needed

Preferred candidate profile

Minimum 6 months of experience in AML / KYC or similar back-office operations

Good knowledge of KYC norms, PMLA guidelines, and RBI regulations

Familiarity with AML tools / screening systems (World-Check, LexisNexis preferred)

Excellent attention to detail and data accuracy

Basic understanding of financial documents (PAN, Aadhaar, company registration, etc.)

Good communication skills (written) for internal coordination

Proficient in MS Office (Excel, Word)

Educational Qualification :

Graduate (B.Com / BBA / BMS / BA Finance or related field)

AML / KYC certification preferred but not mandatory

Please share cv over kashish.chopra2@teleperformance.com