Executive - D2C Last Mile

Location : Navi Mumbai

Experience : 2–6 years | Employment Type : Full-time (Night Shift : 10pm to 7am)

Are you someone who thrives in fast-paced logistics environments and enjoys solving real-world delivery challenges? Join our growing Operations team as a Last Mile Executive , where you'll play a key role in driving seamless B2B and B2C deliveries.

About the Role :

As a Last Mile Executive, you’ll coordinate last mile dispatches, monitor delivery performance, resolve on-ground issues, and work closely with delivery partners to ensure high service levels. This is a critical role ensuring timely and efficient order fulfilment.

Key Responsibilities :

Coordinate daily dispatches with 3PL and internal fleet teams

Monitor real-time delivery tracking and resolve exceptions / escalations

Ensure timely pickups / deliveries as per SLAs

Support route planning and suggest on-ground improvements

Collaborate with warehouse and customer service teams for smooth order flow

Maintain MIS reports and support performance dashboard creation

Assist in field audits, hub visits, and vendor performance reviews

What We're Looking For :

2–6 years of experience in last mile logistics, dispatch, or delivery operations

Prior exposure to e-commerce, FMCG, or 3PL operations preferred

Familiarity with GPS tracking, route optimization tools, and MS Excel

Strong coordination and communication skills

Problem-solving mindset with attention to detail

Willingness to travel locally (up to 20%) for field supervision

What We Offer :

A fast-paced, high-growth work environment

Exposure to the latest logistics tech tools

Cross-functional collaboration with internal teams and partners

A culture of ownership, agility, and performance

Ready to own the last mile and drive real impact? Apply Now : Send your CV to ganga.chaudhary@pluckk.co.in with the subject line “Application – Last Mile Executive | Mumbai”