Talent.com
This job offer is not available in your country.
▷ (15h Left) Customer Service Representative- Fresher's

▷ (15h Left) Customer Service Representative- Fresher's

HCLTechIndia
16 hours ago
Job description

Walk-In Drive for Customer Support Executive HCL Tech

Profile - Voice, customer service.

HCL Tech Hiring for UK / US Voice Process 09 Sept-25 to 12th Sept 25 Walk in directly.

Designation : Customer Care Representative-Freshers

Any Grad / UG can apply (No Regular Students / No Law Graduate)

B.tech, MTech, BCA and MCA is not eligible.

Interview Location : - HCL Technologies : -

A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301

Work Location : Noida Sec-144 / Noida Sec 126

Two Ways Cabs Available

Walk-in Date- 9th Sept 25 to 12thSept 25

Timing- 11am-3pm

Job Description - Customer Service Executive

Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK / US customers.

Work Experience & Qualification criteria :

  • Excellent communication skills - both verbal and written - with a professional telephone etiquette
  • Helpful, empathetic, and enthusiastic about customer service
  • Freshers in UK / US Inbound calling preferably in Banking domain

Job Description

  • Answer all inbound queries as per call flow procedure.
  • Adherence to process to ensure high quality and customer service.
  • Follow escalation procedures for issues uncontrollable at agent level First call resolution.
  • Break schedule adherence.
  • Involvement in motivational activities, implementing feedback given during monitoring sessions.
  • Updating various logs like escalation log, complaint tracker etc.
  • Ensuring data security - proprietary data of customers
  • Contact Person- Urmika Shah Mehta

    Urmika.shahmehta@hcltech.com

    Create a job alert for this search

    Customer Service Representative • India

    Related jobs
    • Promoted
    HCL Hiring Fresher- Customer Service Representative Role

    HCL Hiring Fresher- Customer Service Representative Role

    HCLTechNagpur, Maharashtra, India
    HCL Tech hiring Fresher Candidates- Customer Service Representative Role.Candidate should be comfortable for Night shift. Good Communication Skills Required.Btech, MTech, BCA and MCA candidates are ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Gokool DigitalNagpur, IN
    Customer Service & Online Listings Associate.US Public Holidays (Yearly 10).Minimum 1 year in a similar role.We are looking for a proactive and detail-oriented. Customer Service & Online Listings.US...Show moreLast updated: 20 days ago
    • Promoted
    Cluster Head

    Cluster Head

    WhiteSlips Job Management ConsultantsNagpur, IN
    Lead and mentor City Managers, driving performance and alignment with business goals.Drive strategic initiatives to improve delivery speed, accuracy, and customer experience.Manage escalations and ...Show moreLast updated: 3 days ago
    • Promoted
    L1 Service Desk - English

    L1 Service Desk - English

    DigitalRemoteServicesNagpur, IN
    At Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide.Our focus is on enabling seamless operations, enhancing productivity, and drivi...Show moreLast updated: 8 days ago
    • Promoted
    E-Commerce Automotive Spare Parts Customer Service Representative

    E-Commerce Automotive Spare Parts Customer Service Representative

    Newparts, Inc.India, India
    Job Description : Automotive Customer Service Representative.Location : Remote (North American Hours).Desired Skills and Experience : . Bachelor's degree in Engineering.Automobile Spare Parts / Automobi...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Officer / Sales

    Customer Service Officer / Sales

    EcoOriginNagpur, IN
    We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Engage with potential customers through various channels (phone, email, face-to-fa...Show moreLast updated: 30+ days ago
    • Promoted
    Performance Marketer

    Performance Marketer

    AJS HIREUPNagpur, IN
    Performance Marketer – AJS HIREUP.Remote (India-based candidates preferred; must be available during French business hours). France faster, smarter, and more convenient than ever — from restaurants ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    ThyneNagpur, IN
    ASAP for soft launch on 18 Oct.The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists.Communicate wi...Show moreLast updated: 3 days ago
    • Promoted
    Customer Service Specialist

    Customer Service Specialist

    Moonpreneur IncNagpur, IN
    Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at em...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Executive -Malayalam

    Customer Service Executive -Malayalam

    Healeo NutritionNagpur, IN
    Salary : ₹10,000 (monthly, in hand).Work Timings : 09 : 00 AM – 06 : 00 PM.The role involves handling both.Candidates must be disciplined, comfortable managing a high call volume, and able to work effici...Show moreLast updated: 10 days ago
    • Promoted
    Growth Marketer

    Growth Marketer

    GleantapNagpur, IN
    Gleantap is a fast-growing Customer Engagement Platform trusted by leading fitness, wellness, healthcare, and lifestyle brands. We help businesses drive growth, improve retention, and automate engag...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Highbrow Technology IncIndia, India
    Job Role : Customer Service Representative.We are seeking domain experts to participate in a AI Training project.Communicate clearly and confidently in English to resolve queries and concerns.Prior...Show moreLast updated: 9 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    TPnagpur, maharashtra, in
    International Customer Support Executive.Gurgaon (Remote – Work From Home).Rotational, including night shifts.We’re looking for enthusiastic and customer-focused individuals to join our internation...Show moreLast updated: 30+ days ago
    Active Pooling- Customer Service Representative

    Active Pooling- Customer Service Representative

    RosterIN
    Remote
    Quick Apply
    Active Pooling - Customer Service Representative.This opportunity is part of our.While there may not be an immediate opening, we're always on the lookout for top talent like you.By applying now, yo...Show moreLast updated: 7 days ago
    • Promoted
    Customer Support Representative

    Customer Support Representative

    AigentityNagpur, IN
    Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients.If y...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Live ConnectionsNagpur, IN
    Job Opportunity – LBG Chat & TSB Voice Process.Graduate Freshers OR HSC with minimum 2 years of work experience.Graduate Freshers OR HSC with minimum 1 year of work experience.Candidates must meet ...Show moreLast updated: 20 days ago
    • Promoted
    Team leader International Pr

    Team leader International Pr

    AltisourceNagpur, IN
    Job Title : Team Leader – Voice Process (International BPO).The Team Leader – Voice Process is responsible for managing a team of customer service representatives handling inbound and outbound voice...Show moreLast updated: 10 days ago
    • Promoted
    Customer Service Team Leader

    Customer Service Team Leader

    Anand Rathi Global Finance Limitednagpur, maharashtra, in
    Lead the customer service team across branches and digital platforms to ensure consistent service delivery.Develop and implement customer service policies, processes, and SLAs to ensure prompt quer...Show moreLast updated: 2 days ago
    • Promoted
    On-line Service Specialist

    On-line Service Specialist

    SolisNagpur, IN
    The person will be responsible for online telephonic support to customer technical queries received from.Timely updates on customer complaints via the ticketing tool (Freshdesk) or any other system...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Operations Specialist - 45032

    Customer Operations Specialist - 45032

    TuringNagpur, IN
    In this role, you will help build workflows, datasets, and simulations that are critical for.Your work will ensure that AI systems are tested against. Recreate operational workflows for.KYC, AML, GD...Show moreLast updated: 7 days ago