Team Leader - US Healthcare

Responsibilities :

• Lead and manage a team within the US Healthcare process to achieve operational goals.
• Monitor daily performance metrics and ensure compliance with SLAs and quality standards.
• Drive process improvement initiatives to enhance productivity and accuracy.
• Conduct regular team reviews, provide feedback, and support employee development.
• Collaborate with cross-functional teams to resolve issues and optimize workflow.
• Ensure adherence to organizational policies, compliance, and data security standards.
• Report performance updates and operational insights to senior management.

Experience : Proven experience as a Team Leader in US Healthcare operations with strong exposure to team management and process excellence

Qualification : Graduate (Any discipline)

Skills Required

Team Leadership, Process Excellence, Operations Management, Performance Monitoring, Sla Management