Service Quality Manager

Job Purpose – As a Service Quality Manager, you will be responsible for ensuring the highest standards of quality in the execution of wind energy projects. Your role will involve developing and implementing quality management systems, conducting audits, and collaborating with project & service teams to optimize processes and deliver exceptional results. The Service Quality Manager will play a pivotal role in maintaining compliance with industry standards, customer requirements, and internal quality objective.

Reporting – Projects & Service Quality Head

Job Location – Bangalore , Gujarat

Qualification

Bachelor’s degree in engineering or a related field (electrical / mechanical / electronics); additional certifications in quality management (e.g., ASQ, Six Sigma) are a plus. Proven experience in a similar role within the renewable energy industry / heavy construction / power sector. In-depth knowledge of quality management systems, standards, and methodologies. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills.

Key Deliverables / Outcomes

Quality Management System (QMS) Development

• Establish and maintain a robust Quality Management System aligned with industry standards and company policies.
• Develop and update quality documentation, procedures, and guidelines.

Service Quality Planning

Quality Audits and Inspections

Supplier Quality Management

Continuous Improvement

Training and Development

Customer Relationship

Regulatory Compliance

Experience :