Pega Senior Business Systems Analyst

About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

• Job Title : Pega Senior Business Systems Analyst
• Location : Bangalore ,Pune , Chennai,Gurugram(Hybrid)
• Experience : 10+ yrs
• Job Type : Contract to hire.
• Notice Period : - Immediate joiners.

Mandatory Skills : Pega Senior Business Systems Analyst

Pega Platform Expertise – Strong understanding of Pega PRPC, Customer Decision Hub, and Case Management concepts.

Business Analysis & Requirement Gathering – Skilled in conducting workshops, documenting BRDs, functional specs, user stories, and acceptance criteria.

Process Modeling & Design – Proficient in creating process flows, mockups, wireframes, and prototypes using tools like Visio, Figma, Balsamiq, or Lucidchart .

Agile Tools & Methodology – Hands-on experience with JIRA and Azure DevOps (ADO) for backlog management, sprint planning, and tracking.

Collaboration & Stakeholder Management – Ability to bridge communication between business, IT, and vendors to ensure alignment.

Testing Support – Experience in UAT planning , defect triaging , and validating system functionality.

Process Optimization & Automation – Identifying automation opportunities and promoting best practices within Pega .

Domain Knowledge – Exposure to banking, financial services, or digital automation projects.

Communication & Facilitation Skills – Excellent ability to lead workshops and translate business needs into technical deliverables.