Role : ServiceNow Developer
Required Technical Skill Set : ITOM, Integration, Virtial Agent, Portal, CMDB,Asset
Desired Experience Range : 6 - 8 yrs
Notice Period : Immediate to 45Days only
Location of Requirement : Pune (PAN INDIA)
Job Description :
- Good knowledge on different Service Now modules like Incident, Problem, Change, Asset Management, Service Management, CMDB, Service Portal, Workspaces etc
- Ability to both configure and demonstrate solutions in the ServiceNow platform
- Experience in ServiceNow Mobile App development and configurations.
- Virtual Agent, NLU, AI Search, Performance Analytics in depth knowledge.
- Hands on in Workspaces customization – Service Operation Workspace, Asset Workspace
- Implementation experience in writing test cases in Automated Tested Framework
- Understanding of client side and server-side scripting - business rules, script actions, script includes, UI pages, UI macro, etc.
- Flow Designer configuration, report development, integration components
- Should have good understanding of Data Sources, Import sets and Transform maps.
- Understand the Service Level Agreement for support environment.
- Good to have external tools integration done with ServiceNow using web services (SOAP, REST) and e-bonding
- Good Knowledge of ITIL Framework along with processes.
- Ability to suggest new approaches for the implementation of new module.
- In depth knowledge of servicenow to find Product level bugs post upgrade.
- Ability to implement end to end module using service now components
- Should have workspaces customization experience