Key responsibilities
Monitor the ship working operations to ensure targets and deadlines are met. Ensure berthing and Un-berthing Timelines set up are achieved.
Managing day to day operations and vessel loading and discharge in adherence to targets provided.
Plan and co-ordinate shifts in accordance with the terminal's requirements.
Starts the shift by taking over from the previous Shift Manager which includes assessing the no of ships, manpower, breakdown issues etc
Liaise with the maintenance department to maximise equipment availability.
Manages the entire terminal and leads the workforce at all times including holidays, festivals and at night
Manages emergencies including all injuries, all contrators and work related issues
Allocates job responsibilities based on work and reallocates when required
Liaise with rostering staff to determine the availability of labour to meet operational demands.
Achievement of optimum productivity levels and reliability of service to customers.
Effective monitoring to achieve set operational Goal / Target.
Trend setting and analysis of operational parameters.
Continually review, identify and introduce improved operating procedures and systems.
Ensure correct and safe working practices in the terminal.
QUALIFICATIONS & COMPETENCIES
Minimum three years of supervisory experience in similar container terminal operations or ten years supervisory experience in shipping.
Understanding of equipment and machinery functionality.
Understanding of expenditure, revenue and costing structures.
Awareness of health, safety and environmental policies and procedures.
Sound customer / client relation skills.
Computer literacy / keyboard skills, including an understanding of the terminal control system and planning systems.
Effective communication, negotiation and conflict resolution skills.
Ability to co-ordinate activities and monitor and, if necessary, modify performance of terminal supervisors.
Effective planning and organisational skills.
Skills Required
Awareness of health safety and environmental policies and procedures, Understanding of equipment and machinery functionality, Understanding of expenditure revenue and costing structures
Operation Manager • Mumbai, India