Experience : 3-5 Years
Job Description :
- Analyze and understand requirements, and provide technical solutions.
- Analyze requirements and develop technical solutions aligning to Salesforce best practices.
- Conduct solution reviews of team members.
- Contribute to Practice level tools and asset creation activities.
- Involve in ideation activities to build tools and assets for the Practice.
- Mentoring and grooming junior team members.
- Participate in performing procedures, especially focusing on complex issues.
- Provide guidance and expertise to team members.
Required Technical / Functional Competencies Development :
Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development.Completion of Trailheads & Badges related to Salesforce Platform Development.Sales Cloud :
Hands-on experience in Configuring & customizing Sales Cloud modules : Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards.Completion of all the Sales Cloud Trailheads & Badges.Experience Cloud :
Hands-on experience of Cloud Modules & Functionalities like : Salesforce Declaratives & Configurations, Salesforce Community / Portal Configurations, Partner & / or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards.Completion of all Experience Cloud Trailheads & Badges.Service Cloud :
Hands-on experience in Configuring & customizing Service Cloud modules : Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards.Completion of all Service Cloud Trailheads & Badges.Any Industry Clouds :
Hands-on experience in any Industry Cloud like : B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening / ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc.Completion of Trailheads & Badges for any of the Salesforce Industry Clouds.Required Behavioral Competencies :
Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.Collaboration :
Participates in team activities and reaches out to others in team to achieve common goals.Agility :
Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.Customer Focus :
Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.Communication :
Targets communications for the appropriate audience, clearly articulating and presenting his / her position or decision.Drives Results :
Sets realistic stretch goals for self & others to achieve and exceed defined s :Min 3 SFDC Certifications.(ref : hirist.tech)