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Support and Operations Analyst (SJ-IQ)

Support and Operations Analyst (SJ-IQ)

ConfidentialIndia, Cochin / Kochi / Ernakulam
12 days ago
Job description

Work hours start from 8am IST.

Primary Skill set - SQL, SSIS

Secondary Skill set - Power BI, Excel

JD Details -

  • Strong knowledge of SQL, SSIS, PowerBI
  • Good amount of knowledge on PBI,
  • Strong debugging skills and excellent communication (Verbal / written)
  • Ability to deliver data on time with operations skills.
  • Ability to handle client queries without slipping on the agreed SLA.
  • Ability to multitask and manage client expectations without compromising on quality.
  • Have the skills to handle difficult conversations that may arise during customer dissatisfaction.
  • Independent thinker, Share investigation results and observations with the stakeholders.
  • Ability to analyze the code and understand the business logic.
  • Should be capable enough to create dashboards in Excel and PBI.
  • Ability to work in a team and coordinate with team members in performing quality checks for the delivery of projects with tight turnaround times.
  • Strong organizational skills with the ability to multitask and work independently and efficiently to meet scheduled deadlines.

Skills Required

Power Bi, Excel, Ssis, Sql

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Support Analyst • India, Cochin / Kochi / Ernakulam

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