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Customer Service Specialist
Customer Service SpecialistSkill Veda • Greater Delhi Area, India
Customer Service Specialist

Customer Service Specialist

Skill Veda • Greater Delhi Area, India
15 days ago
Job description

Key Accounts Executive – Sustainability / Client Success

Location : Vasant Kunj, Delhi, India (On-site)

Employment Type : Full-time

Experience : 0–3 years in client-facing or account management roles

Compensation : ₹5,00,000 – ₹5,50,000 per annum (includes PF, PGDM fees of 6,666)

Eligibility Criteria :

  • This role is only for graduates (Postgraduates should not apply).
  • You must have exceptional spoken and written English communication skills.
  • Pursuing a PGDM along with this job is mandatory and non-negotiable.

About us :

It is a purpose-driven sustainability tech company on a mission to make hygiene truly sustainable.

We are building a circular economy — closing the loop from collection to recycling to material transformation — with real environmental and social impact. Recognised by Forbes , the World Economic Forum , and featured on Shark Tank India (Season 2).

Why Join us :

  • Purpose with Impact : Help recycle millions of sanitary pads and reduce environmental waste — real sustainable outcomes, not just buzzwords.
  • Mission-Driven Culture : Join a team where Innovation, Collaboration, Customer-First, Integrity, and Entrepreneurship are lived values.
  • Growth & Learning : Fast-growing, venture-backed startup with opportunities to scale into Key Account Manager roles and beyond.
  • Eco-Warrior in Action : Be part of a circular economy initiative that champions environmental resilience and social equity
  • Role Overview :

    As a Key Accounts Executive , you will be the primary point of contact for key clients in Delhi, driving long-term satisfaction, retention, and expansion of sustainable service offerings. You’ll ensure service delivery excellence, foster strong relationships, and help clients understand and benefit from our impact-driven solutions.

    Key Responsibilities :

  • Client Relationship Management
  • Service Coordination & Delivery
  • Account Growth & Retention
  • Reporting & Communication
  • Client Onboarding & Support
  • Who You Are :

  • Bachelor’s degree in Business, Marketing, Sustainability, or related field .
  • 0–3 years of experience in client relations, key account support, or B2B account management.
  • Strong communication and relationship-building skills .
  • Analytical mindset with attention to detail and comfort working with impact data.
  • Proficiency in MS Excel, PowerPoint , and experience with CRM tools (e.g., Zoho, HubSpot ) is an advantage.
  • Passion for sustainability, social impact, and mission-driven work culture.
  • Please feel free to share your resume at hiring@skillveda.ai

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    Customer Service Specialist • Greater Delhi Area, India

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