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Telecalling Executive (Diversity hiring) – Chess Coaching Academy

Telecalling Executive (Diversity hiring) – Chess Coaching Academy

GoWin Trainingbangalore, India
3 hours ago
Job description

Job Title : Telecalling Executive Chess Coaching Academy

Job Type : Full-time, Work from Office

Experience : 1 3 years in Telecalling / Customer Service

Location : Bangalore, India

Job Brief

We are looking for a friendly and motivated Telecalling Executive to join our Chess Coaching Academy in Bangalore. In this role, you will speak with parents and students, explain the value of learning chess, and help them join our exciting programs. Your work will directly help children grow in focus, confidence, and problem-solving through the game of chess.

Responsibilities

  • Call parents and students to share details about our chess coaching programs.
  • Answer incoming calls and provide information on courses, schedules, and fees.
  • Counsel parents and students on how chess supports both academics and personal growth.
  • Follow up with leads through phone calls, WhatsApp, and emails to ensure enrollments.
  • Keep accurate records of calls, inquiries, and leads in the CRM system.
  • Coordinate with the operations team for demo classes, batch scheduling, and student onboarding.
  • Build trust and long-term relationships with parents and students, encouraging referrals.

Qualifications

  • Graduate or Undergraduate with good communication skills (English is a must; Kannada / Hindi preferred).
  • 1 3 years of experience in telecalling or counseling in the education / coaching / training industry.
  • Strong persuasion and negotiation skills.
  • Ability to understand customer needs and suggest the right programs.
  • Comfortable using MS Office, CRM tools, and WhatsApp Business.
  • Positive, target-driven, and able to work in a fast-paced environment.

    • Why Join Us?

  • Be part of a growing academy that is shaping young minds through chess.
  • Work in a friendly and supportive environment that values your growth.
  • Opportunity to make a real difference in children s education and confidence.
  • Competitive salary with incentives based on performance.
  • A chance to build long-term relationships with families and be their trusted advisor.

    • Application Instructions

    If you possess the qualifications and are driven to excel in your field, we warmly invite you to apply by sharing your updated resume at or by applying directly through this platform.

    Note : While we appreciate every application, only shortlisted candidates will be contacted. Your understanding is appreciated in this regard!

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    Telecalling Executive • bangalore, India