Quality Assurance Manager

Hiring Now : Senior Quality Assurance Manager

Location : HiTech City, Hyderabad

Industry : International BPO (Trust & Safety Process)

Work Mode : Work from Office | Rotational Shifts

Experience : 10–20 Years

Education : Any Graduate

⚡ Immediate Joiner Required

Are you a seasoned QA leader with deep expertise in Trust & Safety operations?

Join us to lead Tier 3 support teams, drive compliance, and elevate operational excellence!

Key Responsibilities :

✅ Lead & manage large QA teams

✅ Define KPIs, SLAs & quality benchmarks

✅ Enforce marketplace policies & manage escalations

✅ Drive process improvements & automation

✅ Collaborate with cross-functional teams

✅ Deliver impactful reporting & analytics

Send your resume to : lipika.palo@teleperformancedibs.com