Senior Customer Associate

Role & responsibilities   :   Responding to Customer Inquiries : Addressing questions via various channels such as phone, email, live chat, and social media. This often involves providing detailed information about products or services and guiding customers through processes.

Preferred candidate profile

Location : Hitech city, Hyderabad

• Shifts : 24
• 7 environment with rotational shifts and weekly offs
• Education : Any graduate
• Required Skills : Excellent communication, knowledge of inbound process & basic BPO understanding
• Work Setup : Office-based from day 1
• Experience : Minimum 6 months in International Voice Process
• Work Schedule : 5 days a week
• Transportation : Cab facility provided (2-way)
• Interview Process : HR Screening, Operations round, Versant Test

Skills Required

International Voice Process, International Bpo, Voice Process Executive, International Voice, BPO Voice