Talent.com
This job offer is not available in your country.
▷ [Only 24h Left] Director – Client Services

▷ [Only 24h Left] Director – Client Services

Anakin (YC S21)India
1 day ago
Job description

Job Description : Director - Account Growth

Location : Bangalore, India (In-office, Monday to Friday)

The Opportunity

As an Account Growth Leader, you will own the strategy and execution for driving revenue expansion and retention across key customer accounts. This senior role requires a blend of strategic thinking, customer advocacy, and business acumen to unlock growth opportunities while minimizing churn. You will serve as a trusted advisor to clients, ensuring they realize maximum value from our solutions, and as a growth catalyst for the business by identifying and capturing opportunities to expand partnerships.

Key Responsibilities :

1.Account Expansion & Revenue Growth

  • Develop and execute growth strategies for strategic accounts, driving upsell, cross-sell, and renewals.
  • Partner with Sales and Product teams to design tailored solutions that align with customer priorities and business outcomes.
  • Build multi-threaded relationships across client organizations to identify new growth avenues.

2.Retention & Churn Prevention

  • Own account health metrics, forecasting renewals and proactively addressing risks to prevent attrition.
  • Create and implement account retention playbooks, ensuring consistent engagement and value delivery.
  • Act swiftly on early warning signals to protect revenue and maintain long-term relationships.
  • 3.Strategic Account Leadership

  • Serve as the executive point of contact for senior client stakeholders, establishing trust and thought leadership.
  • Lead quarterly and annual business reviews (QBRs / ABRs), driving alignment on joint success plans and measurable outcomes.
  • Champion the customer’s voice internally, influencing product development and service improvements.
  • 4. Insights & Reporting

  • Analyze account performance, revenue trends, and growth opportunities, presenting actionable insights to leadership.
  • Monitor churn drivers and expansion levers, translating insights into strategic account plans.
  • Share success stories and best practices to scale account growth programs across the portfolio
  • Qualifications & Skills

  • 10+ years in account management, customer success, or business development, with a proven track record of driving growth in enterprise accounts.
  • Strong commercial mindset with expertise in renewals, upsell, cross-sell, and churn reduction strategies.
  • Ability to engage and influence C-level executives as a trusted advisor.
  • Exceptional relationship-building and negotiation skills.
  • Strong analytical and strategic planning skills, with the ability to turn insights into action.
  • Comfortable working cross-functionally with Sales, Marketing, Product, and Delivery teams.
  • Create a job alert for this search

    Only 24H Left Client • India

    Related jobs
    • Promoted
    • New!
    15h Left! Client Partner

    15h Left! Client Partner

    GyanSys Inc.India
    The Client Partner will be responsible for owning strategic client relationships, driving revenue growth, and ensuring delivery excellence for SAP-centric services. This role demands a blend of acco...Show moreLast updated: less than 1 hour ago
    • Promoted
    Client Servicing Manager - B2B [6+ years]

    Client Servicing Manager - B2B [6+ years]

    Magnon GroupIndia
    Role : Client Servicing Manager (B2B SaaS) Exp : 6-8 years Location : Noida.Experience with B2B SaaS brands is mandatory. We're looking for a dedicated Creative Workflow Manager(Client Servicing) to jo...Show moreLast updated: 7 days ago
    • Promoted
    • New!
    Only 24h Left : Lead - Partner Account

    Only 24h Left : Lead - Partner Account

    LeadSquaredIndia
    At LeadSquared, we love fearless Sales Rainmakers.Hustle, Work, Repeat” is something we live by in sales.Your success is directly proportional to the responsibility you hold.If you are curious to l...Show moreLast updated: less than 1 hour ago
    • Promoted
    VP Sales / Operations – USA BPO / Outsourcing Services

    VP Sales / Operations – USA BPO / Outsourcing Services

    Confidential HiresNagpur, IN
    You are currently working as a Director / VP of Sales or Operations for a high margin service business that can be easily replicated with a proven US client Sales strategy and a service delivery team...Show moreLast updated: 20 days ago
    • Promoted
    Vendor Contracts Manager

    Vendor Contracts Manager

    AceolutionNagpur, IN
    We are seeking a highly organized and proactive.This role is responsible for managing and tracking third-party engagements throughout the contracting lifecycle, from contract development to invoici...Show moreLast updated: 19 days ago
    • Promoted
    Director – Client Services

    Director – Client Services

    Anakin (YC S21)India
    Job Description : Director - Account Growth.Location : Bangalore, India (In-office, Monday to Friday).As an Account Growth Leader, you will own the strategy and execution for driving revenue expansio...Show moreLast updated: 2 days ago
    • Promoted
    Client Services Manager

    Client Services Manager

    Wedding Factory IndiaIndia
    Wedding Factory India is a leading wedding design and planning company known for creating bespoke, high-end events that blend creativity, precision, and flawless execution.We are seeking an experie...Show moreLast updated: 27 days ago
    • Promoted
    • New!
    [15h Left] Sr.Manager Client Solutions

    [15h Left] Sr.Manager Client Solutions

    MSH IndiaIndia
    MSH is a global consulting firm.Our consultative recruiting and talent acquisition services help clients around the world align their people, processes, and technology with overall business objecti...Show moreLast updated: less than 1 hour ago
    • Promoted
    Client Lead

    Client Lead

    CarDekho GroupIndia
    We are hiring a Client Lead for our Enterprise Sales Team to drive revenue growth and expand opportunities within key accounts. Revenue Growth : Drive revenue growth for identified accounts through s...Show moreLast updated: 16 days ago
    • Promoted
    Deferred Compensation Lead

    Deferred Compensation Lead

    WTWNagpur, IN
    Description for Internal Candidates.We are seeking a highly experienced Compensation profession to lead implementation of our Expanded Share Ownership strategy. Sitting within the Total Rewards func...Show moreLast updated: 29 days ago
    • Promoted
    Director / Associate Director, Commercial Analytics & Operations

    Director / Associate Director, Commercial Analytics & Operations

    KMK Consulting Inc.Nagpur, IN
    Director / Associate Director, Sales Operations & Incentive Compensation.KMK is a leading global data analytics and technology consulting firm, dedicated to empowering leaders in the Life Sciences se...Show moreLast updated: 17 days ago
    • Promoted
    Client Servicing Director

    Client Servicing Director

    FoxyMoronIndia
    Strategic Planning and Communication : - Develop and communicate Annual Operating Plans (AOP) based on client briefs, adapting them to changes in client needs or digital platform policies.Lead clien...Show moreLast updated: 30+ days ago
    • Promoted
    Client Servicing Manager

    Client Servicing Manager

    Collective Artists NetworkIndia
    Advertising / Marketing / Communications.Job Description : We are looking for a dynamic and driven.The ideal candidate will be responsible for managing client relationships, coordinating with intern...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Client Servicing

    Director of Client Servicing

    Pepper ContentIndia
    Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end - we work with over 2500+...Show moreLast updated: 7 days ago
    • Promoted
    • New!
    ▷ (Only 24h Left) Client Management Specialist

    ▷ (Only 24h Left) Client Management Specialist

    Savvy TankIndia
    Job Description - Client Management Specialist / Account Manager.Location : [Kukatpally, Hyderabad - Hybrid].We’re looking for a proactive Account Manager who can act as the bridge between.This role ...Show moreLast updated: less than 1 hour ago
    • Promoted
    Director of Cloud Platform Services

    Director of Cloud Platform Services

    eBaynagpur, maharashtra, in
    At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells.Our platform empowers millions of buyers and sellers in more than 190 markets around the world....Show moreLast updated: 20 days ago
    • Promoted
    • New!
    (Only 24h Left) Director Customer Experience & Analytics

    (Only 24h Left) Director Customer Experience & Analytics

    NetradyneIndia
    We are seeking a technically strong and hands-on Director of Customer Experience Analytics to lead the integration, monitoring, and continuous improvement of customer experience metrics across engi...Show moreLast updated: less than 1 hour ago
    • Promoted
    Director of Remote Connectivity

    Director of Remote Connectivity

    ConfidentialIndia
    Remote
    Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy whe...Show moreLast updated: 21 days ago
    • Promoted
    Client Servicing Manager

    Client Servicing Manager

    Magictap SolutionsIndia
    We’re Hiring : Client Servicing Manager.At Magictap, we don’t just execute events – we create experiences that leave a mark. We’re looking for a Client Servicing Manager who believes in going beyond ...Show moreLast updated: 20 days ago
    • Promoted
    • New!
    ▷ Only 24h Left! Active Directory Specialist

    ▷ Only 24h Left! Active Directory Specialist

    Prym Shared Services IndiaIndia
    Prym Shared Services(PSS) India Private Limited, located in Hyderabad, Telangana, is looking for a Lead Active Directory to be a part of their Global IT team. The work will be based out of Hyderabad...Show moreLast updated: less than 1 hour ago