Manager, Operations Analytics & Reporting

Summary

The Manager, Compliance & Analytics Reporting role is responsible for providing technical support on specific MAP-associated systems. They will be accountable for implementing enhancements, resolving technical issues, and completing ad hoc requests in support of the US Business.

About The Role

Location – Hyderabad Hybrid

About The Role :

The Manager, Compliance & Analytics Reporting role is responsible for providing technical support on specific MAP-associated systems. They will be accountable for implementing enhancements, resolving technical issues, and completing ad hoc requests in support of the US Business.

Key Responsibilities :

• Manage technical enhancements and support across multiple, internally-owned Microsoft Products and other systems (including, but not limited to : Power BI, Power Automate, MS Forms, & Excel)
• Implement new systems or platforms that leverage Microsoft Products, as approved by the US Business, and define processes for managing the system and supported users
• Identify opportunities to improve data quality, cleanliness and democratization across owned and related platforms
• Compile and readout related metrics and trends for owned systems to Leadership on a monthly, quarterly, and yearly basis
• Compile and distribute requested reports or data to select stakeholders on an ad hoc basis
• Serve as second escalation point for any issues related to supported systems, providing tactical support, next steps, and ensuring quality of deliverables
• Communicate complex data findings to, and solve problems for, non-technical stakeholders
• Support development of training-related materials for owned systems and attend trainings as a Subject Matter Expert, as needed

Essential Requirements :

Commitment To Diversity And Inclusion :

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Accessibility And Accommodation :

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [HIDDEN TEXT] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Why Novartis : Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together https : / / www.novartis.com / about / strategy / people-and-culture

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Benefits and Rewards : Read our handbook to learn about all the ways we'll help you thrive personally and professionally : https : / / www.novartis.com / careers / benefits-rewards

Skills Required

Power Bi, Power Automate, Excel, Dax, Python, Sql