Service Engineer

Company Description

Venus Surgicals Pvt. Ltd. is a leading provider of technologically advanced medical devices for operating theaters and CSSD, including operating instruments for both open and laparoscopic surgeries, and specialty consumables from internationally reputed manufacturers. Established in 1993 in Chennai, Venus Surgicals has built a reputation as a reliable supplier to corporate hospitals, government institutions, and private hospitals. Our highly motivated and qualified sales and service team is trained by manufacturers to provide exceptional support to our esteemed customers. Our core competence lies in setting up Operation Theatres and CSSD on a turnkey basis, from designing to equipping, for medium-sized to multispecialty hospitals.

Role Description

This is a full-time, on-site role for a Service Engineer located in Chennai. The Service Engineer will be responsible for Installation, troubleshooting, providing technical support, field service, and performing maintenance & repair tasks on medical devices. The role will involve regular interaction with suppliers for support and supply of spares and with customers to ensure their equipment is operational and meets their needs.

Qualifications

Proficiency in Installation, Troubleshooting and Field Service skills

Strong Communication and Technical Support abilities

Experience in Maintenance & Repair of medical devices

Excellent customer service skills

Ability to work independently and on-site

Diploma / Bachelor's degree in Biomedical Engineering / Instrumentation / Electronic Engineering.

Previous experience in the healthcare or medical devices industry is a plus