Assistant General Manager - Renewals Sales & Revenue Operations

Job Title : AGM / GM – Renewal Sales & Revenue Operations

Location : Remote / Hybrid (India)

Reporting : AVP Sales

About TalentGum

TalentGum is a fast-growing global ed-tech brand offering live, online extracurricular programs (Music, Dance, Chess, Public Speaking, etc.) for children aged 5–14 years. We serve parents across India, the US, Middle East, and other international markets.

Role Overview

We are looking for a highly process-oriented and analytically strong leader to own and scale our Renewal Sales function. This role is critical to improving retention, LTV, and predictable revenue through structured processes, data-driven decision-making, and high-performing renewal teams.

The ideal candidate is a premium B-school graduate with experience in sales operations, renewals, retention, or revenue management, preferably in ed-tech, SaaS, or subscription-led businesses.

Key Responsibilities

1. Renewal Strategy & Ownership

• Own end-to-end renewal revenue across domestic and international markets
• Design and execute renewal playbooks for different cohorts (new, repeat, long-term learners)
• Drive improvements in renewal %, ARPU, and LTV

2. Process Design & Optimization

3. Analytics & Reporting

o Renewal rate o Churn reasons

o Conversion by cohort / course / counselor

o Revenue leakage

4. Team Leadership

5. Cross-Functional Collaboration

Candidate Profile

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Why Join TalentGum