Associate Revenue Optimization Data Analyst

Summary :

In this position you will be responsible for resolving basic client business and decision issues directly with

the client via portal. You will contribute to the quality of the system forecasts and decisions, thereby to

client retention.

Each team member in this position must consistently demonstrate their ability to flourish in a highly

pressurized team environment whilst maintaining a flexible attitude and meticulous attention to detail to

the work assigned.

Major Responsibilities :

• Gain a basic understanding of IDeaS products and processes in relation to the hospitality

business

practices, system configuration, system usage and monitoring

accurately within pre-defined resolution timeframes and details entered in Salesforce

Managers, Quality Assurance, Research and other teams

certifications

clients

Requirements : (Knowledge, Skills, Abilities, Competencies, Education & Experience)

subjects