▷ Urgent Search : Bpo Executive

BPO Associate - Domestic Voice Process

Requirements : -

• Excellent Communication in Hindi ,English(Managable),any south Indian Languauge.
• Freshers and Experienced are welcome to apply
• Immediate joiners only.

Job Description :

As an Domestic Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.

Key Responsibilities :

Tele sales,Upsaelling sales.

Identify and resolve customer complaints by providing timely solutions.

Maintain a high level of customer satisfaction by addressing inquiries promptly.

Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution.

Work collaboratively with cross-functional teams to resolve escalated issues.

Performance based incentives