Implementation Analyst

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investorsincluding Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrockand was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.

About the role

As an Implementation Analyst at Rippling, you will play a pivotal role in ensuring a seamless onboarding experience for customers while managing technical aspects of the data migration process and contributing to product improvements. You'll work closely with both external clients and internal teams to facilitate smooth integrations and provide valuable insights to enhance Rippling's offerings.

What you will do

• Collaborate with external clients and internal team members, including Implementation Managers, Engineers, and Support staff.
• Oversee the migration of payroll and other data onto the Rippling platform, and assist with additional data migration tasks as required.
• Lead and manage projects involving both internal and external stakeholders, ensuring effective and timely communication and execution.
• Develop a deep understanding of Rippling's platform and processes within three months to become a Subject Matter Expert (SME) for various Rippling products.
• Serve as the primary point of contact (POC) for specific process workstreams, providing support and guidance to both internal and external stakeholders.
• Identify opportunities for process and product improvements proactively, focusing on automation and enhanced features to better meet customer needs.
• Manage various data formats and utilize tools such as Google Sheets to handle and configure data within the Rippling platform.
• Ensure ownership of documentation related to processes and product enhancements, maintaining accurate and up-to-date information for the team.

What you will need

Key Responsibilities

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

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