Adobe - Customer Journey Analytics Tech Lead

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Role mission & context

As the Senior Software Engineer and Tech Lead for Adobe Customer Journey Analytics (CJA), you will be responsible for the complete lifecycle of application development, from design to maintenance and support. To excel in this role, you should have a deep understanding of CJA platform, data stewardship, solid analytical background as well as leading guiding other CJA software engineers. You will be responsible for the applications design, development, implementation and maintenance.

Customer Journey Analytics Tech lead

Work with the brightest brains to make a brighter world

If you're a passionate, progressive Adobe Customer Journey expert, come and lead some of the brightest people as they search for solutions to enable a smarter, safer and more sustainable transport and infrastructure industry. At Volvo Group the future's not just bright, it's circular. Join us and be part of a global and diverse team with the power to reshape our industry. That way you'll have a great time at work – and so will your grandkids.

Responsibilities :

You will be a key domain expert responsible for establishing common ways of working and implementing industry-standard methods and best practices. Your role will involve close collaboration with stakeholders across the Volvo Group, leading and supporting the development team to ensure the successful delivery of Adobe initiatives.

• Create and configurate in Customer Journey Analytics, data analytics, reporting, visualization.
• Architect and deploy advanced Adobe CJA solutions by capturing, processing, and analyzing multi-channel customer data.
• Develop custom segments, build complex queries, and set up dynamic dashboards that provide actionable insights into customer behavior.
• Optimize ETL processes by collaborating with data engineering teams, ensuring high data integrity and real-time integration with internal and external data sources.
• Utilize CJA s visualization tools to create detailed reports that inform strategic marketing and customer experience decisions.
• Design, develop, collaborate, implement the development tasks / activities on a daily and regular basis to create an efficient work delivery.
• Cooperate with multiple stakeholders including Business Analysts, Architects, Digital Product Owners.
• Participate actively in Agile ceremonies (daily stand-ups, sprint planning, demos and retrospectives) and collaborate with cross-functional teams to deliver high-quality software.
• Guide team to build, release and deploy on test environments. Follow all coding / testing guidelines and best practices.
• Support implementations / rollouts of new features / issue fixes / enhancements in non-prod / prod environments.
• Create and maintain technical documentation for CJA solutions and processes.
• Provide guidance and mentorship to junior developers and contribute to team knowledge sharing.
• Stay updated with the latest AEM features and industry trends to continuously improve our AEM implementations

Wanted profile

As Senior Software Engineer and Tech Lead you are a team player, self-driven, has a problem-solving mindset. Since you are part of a global team, with global responsibilities, you will need to actively cooperate and communicate with various stakeholders and navigate with ease in a multi-cultural environment.

Required competencies

Skills Required

Software Development, Team Leadership, Adobe