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Inside Sales Executive (Interiors) (Kochi)

Inside Sales Executive (Interiors) (Kochi)

KoloKochi, Ernakulam (district), India
2 days ago
Job description

Location : Kochi

Employment Type : Full-time

Experience : 1–3 years in Inside Sales or Customer Success preferably in Interior / Construction firms

About Kolo

Kolo is a B2C hyperlocal marketplace and advisory platform for  home construction and interiors .

Our mission is to  empower homeowners to make the  right choices for their dream homes by combining :

  • Deep evaluation of professionals and products,
  • Price-quality benchmarking , and
  • End-to-end guidance through the entire home-building journey.

Our flagship program,  Kolo SmartSelect , helps Kochi homeowners  save lakhs while ensuring  best-in-class quality by guiding them through a  structured selection process for  designs, interior firms and home interior products.

Role Overview

As an Inside Sales Executive , you will be the  first point of contact for homeowners in Kochi exploring interior projects. Your role is to  consult, educate, and convert leads into  SmartSelect customers , providing clarity amidst the overwhelming decisions homeowners face around  designers, contractors, and product choices .

Key Responsibilities

1. Lead Conversion & Consultative Sales

  • Engage with  inbound leads from marketing channels, Kolo Live sessions, apartment group campaigns, and referrals.
  • Understand homeowner needs deeply — from  design concepts to  product selection and  contractor evaluation .
  • Position Kolo SmartSelect as the  most comprehensive solution for all their interior needs.
  • Drive  consultative selling , focusing on  value, quality, and peace of mind , not just price.
  • Achieve and exceed  monthly conversion and revenue targets .
  • 2. Homeowner Education

  • Simplify the complex world of interiors :
  • How to choose  designers who fit their style and budget,
  • How to compare  contractors for reliability and cost-effectiveness,
  • How to select the  right products — kitchens, wardrobes, finishes — based on  deep evaluation data .
  • Explain  SmartSelect packages (Vision, Clarity, Guide) clearly and build confidence in Kolo’s process.
  • Handle objections and show homeowners  ROI on SmartSelect fees through savings and quality assurance.
  • 3. Pipeline & CRM Management

  • Maintain  accurate, up-to-date records of all leads, follow-ups, and conversion stages in the CRM.
  • Prioritize leads for faster closure and smooth hand-off to  advisory and fulfillment teams .
  • Share  weekly reports on funnel performance and homeowner trends.
  • 4. Market Feedback & Insights

  • Gather insights from conversations to  identify gaps in product and service offerings.
  • Be the  voice of the homeowner internally, helping Kolo continuously improve.
  • RequirementsExperience :

  • 1–3 years of  inside sales experience in  home interiors, real estate, lifestyle products, insurance, or other high-ticket B2C categories .
  • Freshers with exceptional communication skills and strong drive are welcome to apply.
  • Skills & Attributes :

  • Strong verbal and written communication in  English and Kannada (Hindi is a plus).
  • Consultative mindset – ability to deeply understand customer needs and guide decision-making.
  • Familiar with CRM tools and disciplined in pipeline management.
  • High ownership, persistence, and hunger to  exceed sales targets .
  • Key Performance Indicators (KPIs)

  • Monthly Conversions : Number of homeowners upgraded to SmartSelect.
  • Revenue Targets : Achieving city revenue goals.
  • Lead Conversion Rate : % of qualified leads converted to paying customers.
  • Homeowner Satisfaction : Measured through surveys and repeat referrals.
  • Cross-Sell Success : Uptake of  product catalog purchases (modular kitchens, wardrobes, etc.).
  • Why Join Kolo

  • Opportunity to work on  end-to-end interiors , spanning  designers, contractors, and products .
  • Competitive salary with  aggressive performance incentives .
  • Career path to  Team Lead or City Sales Manager roles as the team scales.
  • Compensation

  • CTC : ₹4.5L – ₹6.5L per annum (fixed + performance-based incentives).
  • Incentives : Highly rewarding, linked directly to conversions and revenue growth.
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    Inside Sales Executive • Kochi, Ernakulam (district), India

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