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Head of Lab Operations / General Manager (Diagnostics Lab)

Head of Lab Operations / General Manager (Diagnostics Lab)

DoctorCRajahmundry, IN
23 hours ago
Job description

Head of Lab Operations / General Manager

Base : Hyderabad | Covers : Hyderabad, Vizag, Bengaluru, Mumbai & other hubs

Reports to : COO

Mission : Deliver fast, reliable, frugal operations across sites—max uptime, low TAT, zero‑compromise quality.

Key Responsibilities (essentials)

  • Own TAT, capacity / shift planning, hub‑and‑spoke load balancing.
  • Ensure analyzer uptime via PM calendars, spares, and vendor SLAs.
  • Drive cost / test : reagent rental optimization, batching (where safe), wastage control, inventory pars.
  • Enforce SOPs / IQC / EQA schedules; audit‑ready documentation and CAPA tracking.
  • Hire, train, cross‑train technologists; run daily huddles and safety culture.
  • Orchestrate courier / cold‑chain windows; monitor logistics SLAs.

KPIs

  • Uptime ≥98%
  • Inventory wastage ≤1% COGS;
  • PM on‑time ≥95%;
  • Vendor SLA ≥95%.

    • Qualifications

  • BSc / MSC MLT / Biomed Engg / MBA
  • 5 - 8 yrs experience in high‑throughput lab operations
  • Strong vendor & inventory management;
  • ISO / NABL exposure.
  • Good English communication
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    Operation Manager • Rajahmundry, IN