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HR and Counselor

HR and Counselor

MIDHARanchi, Jharkhand, India
8 days ago
Job description

Midha Education Private Limited

Location : Ranchi (On site)

Employment Type : Full time

About the Role

We are looking for a proactive and empathetic HR and Counselor who can support our students and internal teams. The role blends people management with student guidance. It focuses on communication, followup, and creating a supportive environment for learners across MidhaFin and MidhaGuru.

Key Responsibilities

  • Handle regular inbound and outbound calls with students across MidhaFin and MidhaGuru.
  • Maintain consistent followup to ensure student progress, query resolution, and satisfaction.
  • Manage HR processes including onboarding, attendance oversight, documentation, and coordination with internal departments.
  • Offer counseling support to guide students with academic and career related concerns.
  • Keep records updated and maintain clear communication with management regarding student status and HR matters.
  • Assist in building a positive and productive work culture.

Required Skills

  • Strong communication and listening skills.
  • Comfort with high volume calling.
  • Ability to counsel students with patience and clarity.
  • Basic HR operational knowledge.
  • Familiarity with CRM tools or willingness to learn.
  • Ability to manage time and follow structured processes.
  • Qualifications

  • Graduate in any field.
  • Experience in HR or counseling is preferred, but motivated freshers will also be considered.
  • Why Join Us

  • Opportunity to work with a growing education group focused on financial and personal development education.
  • Supportive team environment.
  • Clear growth path based on performance.
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    Counselor • Ranchi, Jharkhand, India

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