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Growth Consultant..

Growth Consultant..

Shipsypalakkad, kerala, in
12 hours ago
Job description

Shipsy – AI-Native Platform for Autonomous Supply Chains

📍 Gurgaon

  • AI-powered technology DNA
  • Integrated TMS + WMS platform
  • Global market presence with 275+ enterprises served
  • Recognized by Gartner® Magic Quadrant™ and “Customers’ Choice” in Transportation Management Systems
  • Clients include Heineken, Aramex, Walmart, Qatar Post

Role : Growth Consultant

Objective :

Be the primary advocate for Shipsy’s customers, ensuring maximum value realization , strong adoption, customer satisfaction, and contributing to revenue growth and retention .

Key Responsibilities

  • Client Relationship Management
  • Build and nurture long-term client partnerships
  • Onboarding & Adoption
  • Ensure smooth onboarding, accelerate time-to-value, and drive adoption
  • Account Reviews & Growth
  • Conduct business reviews, track KPIs, identify upsell / cross-sell opportunities
  • Customer Advocacy
  • Represent customer feedback internally to product and engineering teams
  • Problem Resolution
  • Proactively address challenges in partnership with support / product teams
  • Training & Enablement
  • Deliver workshops, training sessions, and resources for clients
  • Data-Driven Insights
  • Analyze usage data to track engagement, identify risks, and recommend strategies
  • Renewals & Retention
  • Partner with account management to secure renewals and expansion revenue
  • Growth Consulting & Strategy
  • Advise clients on strategic initiatives to maximize business outcomes

    • Candidate Profile :

    Experience : 3–5 years in Growth, Account Management, Consulting, SaaS, supply chain / logistics tech, or Expansion Sales

    Knowledge : Strong understanding of supply chain operations and customer lifecycle management

    Skills : Excellent communication, stakeholder management, and problem-solving; ability to work cross-functionally

    Education : Bachelor’s in Business, Technology, or related field (Master’s preferred)

    Culture & Opportunity

  • Be part of building the future of autonomous supply chains
  • Work in a fast-growing, innovative, and globally recognized AI-native platform
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    Growth Consultant • palakkad, kerala, in